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270 reviews
Jul, 2025
alaTest has collected and analyzed 270 reviews of Motorola L402. The average rating for this product is 3.3/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews.
We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the Motorola L402 is awarded an overall alaScore™ of 77/100 = Good quality.
Consumer review (amazon.com)
alaTest has collected and analyzed 255 user reviews of Motorola L402 from Amazon.com. The average user rating for this product is 3.4/5, compared to an average user rating of 3.9/5 for other Cordless Phones on Amazon.com.
68% of the reviews on Amazon.com give this product a positive rating.
Consumer review (newegg.com)
Perhaps I am too old with deteriorating vision and larger fingers to use this model Motorola. Our work Motorola equipment was excellent and extremely reliable.
Ring tones
Printing on the handsets and desktop unit are hard to see without using a magnifying glass. I can read the numbers on all units. Keys are flat rather than raised making them harder to use. Gave the Motorola phone system to a neighbor to use with in...
Consumer review (newegg.com)
Bad sound quality. "Buzz" in two different houses (other wireless handsets do not in same environments). Buttons almost impossible to see in the dark and hard to press.
Consumer review (newegg.com)
Unable to determine
Small tab that holds phone handset is in the "Desk" mode (shorter) when received. Instructions show and tell you to pull it out, reverse it, and reinsert it for wall mount. The tab defies being pulled out. It also DOES NOT look like the drawing in the...
Consumer review (newegg.com)
We bought this when our old uniden system went out. For being five years old, the uniden system's features are far better than this phone's features. The ring tones for Uniden were much softer and less ear piercing. The ability to copy a phonebook from...
Can perform standard phone functions ; Answering machine ; Multiple phones on one phone jack
Inability to copy phonebook/speed dial numbers from one phone to another. You have to redo your speed dial numbers for every phone ; Lack of ring tones that are acceptable
Consumer review (qvc.com)
This phone system is very versatile. It works on your regular home wired phone set-up and it performs on a WiFi Wireless system just as well. You know the one that allows you to connect to your Router and make long distance calls without me naming it....
Consumer review (bestbuy.ca)
Bought this phone today and it hums! It hums when it's one, it hums when its off. Really annoying hum all the time. Pass on this one! Returned it in 20 minutes.
Consumer review (bestbuy.ca)
This phone is no good. Constantly dropping calls because the handset looses connection with the base while standing a few feet away from it. Also, handset reception is extremely poor - the static is so bad that oftentimes people on the other end of the...
Consumer review (buydig.com)
Iuse this phone out in my hotrod shop, And while outside watering the lawn or going down the drive to get the mail.
Comfortable Handset","Compact design","Easy To Set Up","Good Sound","Good Speakerphone","Great for all around use","Nice Features","Strong Signal","Wide Range
Consumer review (bestbuy.ca)
The phone looks great and the price looks good. This phone can never maintain a good connection vs. my 5yr old cordless phones. Looks attractive and that is about it.
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