Philips Xelsis Evo HD8953

ground coffee is discarded and a new lot of beans need to be ground... a waste. The telephone assistance service is absolutely useless. For the money I would have expected a much better machine. This was my second Saeco machine... and it will be my last.

I have owned this machine for a few years now and it has spent endless time being in and out of repair. I regret buying it and for well over $3000 I would expect a much better machine. Problems with leaking, steam wand dripping, steam wand not heating,...

This is our second Saeco and will forever be our last. It is a machine geared towards a SINGLE person who has only 1 coffee a day. It worked flawlessly for two years and since then has suffered the typical 'water priming error' that afflicts so many of...

mments weren't such a big deal). -The milk comes out at approx. 40-43C (just 'slightly warm') so I have to microwave my 'hot' chocolate EVERYTIME! When this 'slightly warm' milk is mixed with hot coffee, it's ok (just acceptable) if you drink it...

Worked fine up until a descale. Now it's stuck on descale. I've run step 2/2 about 5 times. Filled it with maximum water. Keeps asking me to do it... Turned it off at the wall and left for half an hour. Back into descale mode... Rang the 1300 number...

Upgrade to this from a Royal Deluxe as it was getting a bit old. Cant say we are impressed. This thing needs so much daily - hourly maintenace compared to our old machine. Seriously this could not be used in an office as it has to be emptied and filled...

We are coffee crazy at home and wanted a machine that produced quality coffee and milk. For true coffee drinkers the optimum beverage temp is around 55-60 degree celcius which is just what the machine does, although some like steaming milk which we do...

Model HD8946/03 - drip tray The small flaps in the drip tray are dislocating ( falling out ) quite easily and susequently Water spills under the Machine when tray is only half full.

th a full refund and was then foolish enough to buy another one with exactly the same problem. "Customer (I do not) Care" told me to take it back to the same local service center....... Do not waste your money on this machine.

I have had automatic coffee machines before but this is by far the best. It makes a lovely hot cappachino. A lot of different strengths and settings can be individualised for various users. If I had to pick a fault I would say the drip tray needs to be...