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Philips Xelsis Evo HD8953

alaTest has collected and analyzed 51 reviews of Philips Xelsis Evo HD8953. The average rating for this product is 3.5/5, compared to an average rating of 4.1/5 for other Coffee & Espresso Makers for all reviews. Reviewers are impressed by the performance and reliability. The maintenance and design also get good feedback, whereas there are some mixed reviews about the size. Some have doubts about the capacity and durability.

usability, design, maintenance, reliability, performance

price, noise, durability, capacity

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Philips Xelsis Evo HD8953 is awarded an overall alaScore™ of 82/100 = Very good quality.

Review analysis

(Based on 51 reviews)

2 expert reviews

User Reviews  

Showing 41 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 41 Show Reviews: in English | in other languages (10)

Consumer review by: Dannii (productreview.com.au)

Expensive Piece of Rubbish!

 

mments weren't such a big deal). -The milk comes out at approx. 40-43C (just 'slightly warm') so I have to microwave my 'hot' chocolate EVERYTIME! When this 'slightly warm' milk is mixed with hot coffee, it's ok (just acceptable) if you drink it...

Feb, 2016

Consumer review by: Brodie (productreview.com.au)

Absolute piece of garbage.

 

Worked fine up until a descale. Now it's stuck on descale. I've run step 2/2 about 5 times. Filled it with maximum water. Keeps asking me to do it... Turned it off at the wall and left for half an hour. Back into descale mode... Rang the 1300 number...

Oct, 2015

Consumer review by: philandkim (productreview.com.au)

Needy machine

 

Upgrade to this from a Royal Deluxe as it was getting a bit old. Cant say we are impressed. This thing needs so much daily - hourly maintenace compared to our old machine. Seriously this could not be used in an office as it has to be emptied and filled...

Aug, 2015

Consumer review by: Jimbo (productreview.com.au)

Brilliant machine

 

We are coffee crazy at home and wanted a machine that produced quality coffee and milk. For true coffee drinkers the optimum beverage temp is around 55-60 degree celcius which is just what the machine does, although some like steaming milk which we do...

Jun, 2015

Consumer review by: Marc (productreview.com.au)

Have the xselsis for 12 month now, exellent Machine

 

Model HD8946/03 - drip tray The small flaps in the drip tray are dislocating ( falling out ) quite easily and susequently Water spills under the Machine when tray is only half full.

May, 2015

Consumer review by: Coffee Lover (productreview.com.au)

Do Not Buy This Machine!

 

th a full refund and was then foolish enough to buy another one with exactly the same problem. "Customer (I do not) Care" told me to take it back to the same local service center....... Do not waste your money on this machine.

May, 2015

Consumer review by: suzietwo (productreview.com.au)

The best I have owned

 

I have had automatic coffee machines before but this is by far the best. It makes a lovely hot cappachino. A lot of different strengths and settings can be individualised for various users. If I had to pick a fault I would say the drip tray needs to be...

May, 2015

Consumer review by: GMTOZ (productreview.com.au)

Endless problems...terrible service

 

demand replacement. They then ignored me, and after I mentioned Consumer Law said I had no right to anything other than repair which is illegal. They also tried to claim it was out of warranty (just over a year), even though fault arose in first year...

Mar, 2015

Consumer review by: GTOZ (productreview.com.au)

Endless problems...terrible service

 

Bought this machine and initially loved it....nice style, easy coffees (especially if using the smaller tubes which make hotter milk), good coffee. However, it started making random coffees or pouring out hot water/steam..without any button being...

Mar, 2015

Consumer review by: Jodie (productreview.com.au)

Worst coffee machine ever and terrible customer service!

 

Absolute waste of money. The temperature of the coffee and milk doesn't get above 50 degrees so when we have to warm it further in the microwave. When we rang customer service they basically couldn't care less didn't want to help and were just laughing...

Feb, 2015

Product Specifications

Design

Built-in Display: Yes
Case design:Freestanding
Colour of product:White
Control type:Buttons
Housing material:Plastic, Stainless steel
Product Type:Espresso machine

Ergonomics

Removable water tank: Yes

Other features

Fully automatic:Coffee & Milk

Performance

Adjustable grinder settings: Yes
Automatic anti-calc: Yes
Built-in grinder: Yes
Cappuccino making: Yes
Coffee input type:Coffee beans
Coffee maker type:Fully-auto
Espresso making: Yes
Milk adding type:Automatic
Milk tank: Yes
Number of grinder settings:8
Self-cleaning: Yes
Types of drink:Cappuccino, Espresso
Water tank capacity:1.6

Weight & Dimensions

Depth:37
Height :42
Weight:15.8
Width:28