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56 reviews
Jul, 2025
alaTest has collected and analyzed 56 reviews of Saeco RI9914/01. The average rating for this product is 3.6/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Comments about the performance and design are on the whole positive. The reliability and maintenance also get good feedback, but there are some negative opinions about the capacity and size. Comments are divided on the noise.
usability, maintenance, reliability, design, performance
price, size, capacity
We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Saeco RI9914/01 is awarded an overall alaScore™ of 79/100 = Good quality.
Consumer review (productreview.com.au)
Owned this for 8 years. Made over 2000 coffees when the boiler gave in. Had it repaired, but same issues soon after. Had it repaired a second time, then the grinder packed up. Decided to get rid of it. Great while it worked, but once trouble kicked, it...
Consumer review (productreview.com.au)
I spied a Royal Cappucino in Malcolm Turnbull's kitchen on ABC's "Kitchen Cabinet" Picked mine up for $20 as a non working machine as a parts donor for a non working one I found on a kerbside cleanup. The funny thing is the one I bought as "not...
Consumer review (productreview.com.au)
fi. A couple of complaints though, the steamer knob is difficult to grasp and turn, and the drip tray does not project far enough to forward and the steamer spout just manages to drip and splash over the edge.Small problems for such great tasting coffee.
Consumer review (productreview.com.au)
The coffee tastes good which is definitely this machines saving grace as it continues to break down one way or the other. We've had one at work for two years and it has been sent for repairs numerous times and replaced twice and still continues to be a...
Consumer review (productreview.com.au)
I purchased this about 7 years ago, it went into a food van but had minimal use and removed after a few issues...I found this unit highly frustrating as the water levels of coffee's we not consitant, dreger drawer too full at time of notification to...
Consumer review (productreview.com.au)
Produces could quality coffee with very little issue. The twin boiler is a godsend and provides flexibility of use. We've used it in our office since 2006ish. So for 10 years we've only ever had a couple of minor issues which were fixed during the...
Consumer review (productreview.com.au)
Excellent coffee machine..purchased it over 12 years ago and has never failed us. I use Aldi's Coffee brand and it tastes great! ..Easy to use and clean.Service it every couple of years..I will eventually have to replace it. I will choose the same...
Consumer review (productreview.com.au)
k yourself, that's why it comes with a frothing wand. If this is not what you want then manage your ecoectations accordingly. Good luck and buon café!
Ease of use, clean, fast
More space under pourer for higher cups
Consumer review (productreview.com.au)
mum this helps as well. A tell tale sign if the machine needs a de-scale is the cappuccinore will not froth the milk. Only use de-scale solution that is designed for these machines (Not home made remedies). Use filtered water ALWAYS, if you can't use a...
Ease of making coffee
High price in purchase
Consumer review (productreview.com.au)
l has inherent faults. This time around if the repair costs more than $250, I will have the machine put down and would never consider purchasing another Saeco.
Good coffee, no mess
Unreliable and costly to repair
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