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Delonghi EAM3500

alaTest has collected and analyzed 125 reviews of Delonghi EAM3500. The average rating for this product is 4.0/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. People are impressed by the design and size. The maintenance and usability also get good views. There are mixed opinions on the capacity and durability. There are some critical views about the performance and reliability.

usability, maintenance, size, design

price, reliability, performance

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Delonghi EAM3500 is awarded an overall alaScore™ of 78/100 = Good quality.

Review analysis

(Based on 125 reviews)

Expert Reviews  

User Reviews  

Review Ratings

  (49% of reviews)
Show all 5 star reviews   (24% of reviews)
Show all 4 star reviews   (11% of reviews)
Show all 3 star reviews   (6% of reviews)
Show all 2 star reviews   (9% of reviews)
Show all 1 star reviews

Features

usability
  Show positive (98%)Show negative (2%)(Show all)
price
  Show positive (40%)Show negative (60%)(Show all)
maintenance
  Show positive (97%)Show negative (3%)(Show all)
noise
  Show positive (55%)Show negative (45%)(Show all)
size
  Show positive (62%)Show negative (38%)(Show all)
reliability
  Show positive (38%)Show negative (62%)(Show all)
durability
  Show positive (50%)Show negative (50%)(Show all)
design
  Show positive (56%)Show negative (44%)(Show all)
capacity
  Show positive (50%)Show negative (50%)(Show all)
performance
  Show positive (20%)Show negative (80%)(Show all)
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Showing 78 review(s)

Expert Reviews User Reviews

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Showing 1 - 19 of 78 Show Reviews: in English | in other languages (47)

Consumer review by: (amazon.com)

Amazon.com review summary for Delonghi EAM3500

 

alaTest has collected and analyzed 9 user reviews of Delonghi EAM3500 from Amazon.com. The average user rating for this product is 4.1/5, compared to an average user rating of 4.0/5 for other Coffee & Espresso Makers on Amazon.com. People really like the design. The maintenance is also mentioned favorably. Views are divided on the price, while some have doubts about the reliability.

usability, maintenance, design

reliability

78% of the reviews on Amazon.com give this product a positive rating.

Sep, 2017

Consumer review by: Confirmed purchaser (reevoo.com)

De'Longhi Magnifica EAM3500 Coffee Machine

 

quality of espresso, coffee and cappuccino, easy to take apart and assemble, clear instructions on screen, ever so easy to clean, most functions are genuinely intuitive

temperature of hot water not high enough for tea or cup soups; there could be memory functions for different users

Oct, 2008
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Consumer review by: Annie (reevoo.com)

De'Longhi Magnifica EAM3500 Coffee Machine

 

It really is easy to clean and makes a cappuccino precisely to my (very demanding) spec.

Takes up quite a bit of space on the work surface but no more than other machines.

Jun, 2008
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Consumer review by: Andrew (reevoo.com)

De'Longhi Magnifica EAM3500 Coffee Machine

 

Very quick and easy to make a good quality cappuccino with minimum effort due to clever design - espressos are even easier. Easy to change the 'qualities' of the finished drinks with minimum effort (i.e. quantity and strength). Easy to clean and maintain.

The water reservoir and the bean store could both be a bit larger and thus require less frequent filling - but this is a quibble rather than a criticism.

Jun, 2008
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Consumer review by: Lesley (reevoo.com)

De'Longhi Magnifica EAM3500 Coffee Machine

 

easy to use

Jun, 2008
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Consumer review by: Andrew (reevoo.com)

De'Longhi Magnifica EAM3500 Coffee Machine

 

Very quick and easy to make a good quality cappuccino with minimum effort due to clever design - espressos are even easier. Easy to change the 'qualities' of the finished drinks with minimum effort (i.e. quantity and strength). Easy to clean and maintain

The water reservoir and the bean store could both be a bit larger and thus require less frequent filling - but this is a quibble rather than a criticism

Apr, 2008
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Consumer review by: trievalot (productreview.com.au)

Great coffee and just keeps going.

 

ive had this machine for around 7 years and it has performed well the whole time. there have been minor cosmetic issues which are of no concern, and only a single visit to the repairer which cost only $100 to fix. having beans and milk to coffee is...

Jul, 2017
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Consumer review by: Derick (productreview.com.au)

The machine is average

 

The taste of the coffee was good. However, the volume of the coffee extraction is not consistent as some glasses might have more than the other. Coffee I'd not particularly hot as expected. The stream wand don't move 360 and froth consistency is not...

Jul, 2017
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Consumer review by: Ant12 (productreview.com.au)

Great Coffee Machine

 

Have had the coffee machine for 10 years, apart from changing seals has not missed a beat. It makes 2 coffees everyday so approx 750 a year. Would recommend great product. I am not sure on the new units but hopefully are better again as this model is...

Mar, 2017
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Consumer review by: andy (productreview.com.au)

has been great

 

i have a delonghi esam3500,its been repaired a couple of times before and now the defuser has gone to top of machine , its stuck very fimly. its about 6 years old and been great, is it fixable or is it worth fixing as its not under warranty any more

Oct, 2016
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Consumer review by: Renato_A (productreview.com.au)

Good Features But Poor Coffee.

 

as far as I am concerned. The good points - a. It makes nice frothy cappuccinos very quickly, and b. Most Australians prefer weak coffee and think those cappucinos are good or great, and c. If you have a lot of people over, it is great for quickly...

Good for when there are a lot of guests wanting cappuccinos.

Coffee is very sub-average.

Dec, 2015
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Product Specifications

For the ultimate beans to cup freshness with only one touch you can make the perfect cappuccino The machine can be used with either coffee beans of ground coffee Double boiler system, with one boiler exclusively for espresso and the other for steam, means your cappuccino can be made almost instantly with the press of one button 'Cappuccino System' mixes steam, air and milk, producing a rich, creamy froth for great cappuccino

Coffee Makers

Brewing Method:Espresso
Coffee Type Compatibility:Ground coffee
Product Type:Coffee machine

Design

Built-in Display: Yes
Case design:Freestanding
Colour of product:Grey / Silver
Control type:Buttons
Display Type:LCD
Number of spouts:2
Product Type:Espresso machine

Ergonomics

Removable brewing/infusion unit:Y
Removable Drip Tray: Yes
Removable water tank: Yes
Water level indicator: Yes

Header

Manufacturer:De'Longhi / DeLonghi
Model:EAM3500
Product Line:De'Longhi Magnifica / DeLonghi Magnifica

Other features

Dimensions (WxDxH):280 x 390 x 360 / 285 x 375 x 360
Type:Coffee / Coffee/Espresso / Espresso

Performance

Adjustable coffee strength:Y
Adjustable grinder settings:Y
Adjustable temperature:Y
Automatic anti-calc:Y
Built-in grinder: Yes
Capacity in cups:14
Cappuccino making: Yes
Coffee beans capacity:120 / 200
Coffee input type:Coffee pod, Ground coffee
Coffee maker type:Fully-auto
Coffee making:Y
Cup warmer: Yes
Ground coffee container capacity:14
Hot milk making:Y
Latte macchiato making:Y
Latte making:Y
Maximum operating pressure:15
Milk tank: Yes
Number of grinder settings:13
Self-cleaning:Y
Types of drink:Cappuccino
Water hardness selector:Y
Water tank capacity:1.8

Power

AC input frequency:50/60
AC input voltage:220-240
Auto power off:Y / Yes
Connected load:1100 / 1350
Energy saving mode:Y
Power:1100 / 1350

Weight & Dimensions

Depth:375
Height :360
Weight:10.5 / 12
Width:285