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115 reviews
Jul, 2025
alaTest has collected and analyzed 115 reviews of Delonghi EAM3500. The average rating for this product is 4.0/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviewers are impressed by the design and size. The maintenance and usability also get good feedback. There are some negative comments about the performance and reliability. Comments about the capacity and durability are mixed.
usability, maintenance, size, design
price, reliability, performance
We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Delonghi EAM3500 is awarded an overall alaScore™ of 77/100 = Good quality.
Consumer review (amazon.com)
alaTest has collected and analyzed 9 user reviews of Delonghi EAM3500 from Amazon.com. The average user rating for this product is 4.1/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.com. People are impressed by the design and maintenance. Some have doubts about the reliability, while reviews are divided on the price.
usability, maintenance, design
reliability
78% of the reviews on Amazon.com give this product a positive rating.
Consumer review (reevoo.com)
quality of espresso, coffee and cappuccino, easy to take apart and assemble, clear instructions on screen, ever so easy to clean, most functions are genuinely intuitive
temperature of hot water not high enough for tea or cup soups; there could be memory functions for different users
Consumer review (reevoo.com)
It really is easy to clean and makes a cappuccino precisely to my (very demanding) spec.
Takes up quite a bit of space on the work surface but no more than other machines.
Consumer review (reevoo.com)
Very quick and easy to make a good quality cappuccino with minimum effort due to clever design - espressos are even easier. Easy to change the 'qualities' of the finished drinks with minimum effort (i.e. quantity and strength). Easy to clean and maintain.
The water reservoir and the bean store could both be a bit larger and thus require less frequent filling - but this is a quibble rather than a criticism.
Consumer review (reevoo.com)
easy to use
Consumer review (reevoo.com)
Very quick and easy to make a good quality cappuccino with minimum effort due to clever design - espressos are even easier. Easy to change the 'qualities' of the finished drinks with minimum effort (i.e. quantity and strength). Easy to clean and maintain
The water reservoir and the bean store could both be a bit larger and thus require less frequent filling - but this is a quibble rather than a criticism
Consumer review (productreview.com.au)
ive had this machine for around 7 years and it has performed well the whole time. there have been minor cosmetic issues which are of no concern, and only a single visit to the repairer which cost only $100 to fix. having beans and milk to coffee is...
Consumer review (productreview.com.au)
The taste of the coffee was good. However, the volume of the coffee extraction is not consistent as some glasses might have more than the other. Coffee I'd not particularly hot as expected. The stream wand don't move 360 and froth consistency is not...
Consumer review (productreview.com.au)
Have had the coffee machine for 10 years, apart from changing seals has not missed a beat. It makes 2 coffees everyday so approx 750 a year. Would recommend great product. I am not sure on the new units but hopefully are better again as this model is...
Consumer review (productreview.com.au)
i have a delonghi esam3500,its been repaired a couple of times before and now the defuser has gone to top of machine , its stuck very fimly. its about 6 years old and been great, is it fixable or is it worth fixing as its not under warranty any more
Consumer review (productreview.com.au)
as far as I am concerned. The good points - a. It makes nice frothy cappuccinos very quickly, and b. Most Australians prefer weak coffee and think those cappucinos are good or great, and c. If you have a lot of people over, it is great for quickly...
Good for when there are a lot of guests wanting cappuccinos.
Coffee is very sub-average.
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