Visit our Business Solutions website >>

DéLonghi Nespresso Citiz Series

alaTest has collected and analyzed 139 reviews of DéLonghi Nespresso Citiz Series. The average rating for this product is 4.1/5, compared to an average rating of 4.1/5 for other Coffee & Espresso Makers for all reviews. Comments about the design and reliability are overall positive. The performance and maintenance also get good opinions, whereas the durability and price get critical comments.

usability, maintenance, performance, reliability, design

price, durability

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the DéLonghi Nespresso Citiz Series is awarded an overall alaScore™ of 82/100 = Very good quality.

Review analysis

(Based on 139 reviews)

User Reviews  

Showing 139 review(s)

Expert Reviews User Reviews


Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 10 of 139 Show Reviews: in English

Consumer review by: Rita (

Where is the Mixer Stored?


We have just bought a CITIZ & Milk machine and were advised that a mixer is included as well as the frother. The frother was already installed in the milk container but can not find the mixer. We were told in the store that is was in the base of the...

Jan, 2015

Consumer review by: TQ (

Too many hassles with the milk frother. Not a great buy. Clearly, poorly pre-tested by Delonghi


The machine makes good coffee. But the burn marks from milk-burn in the accessory frother are just so hard to clean...with all types of milk. In the end, the burn marks remain permanent. Countless online queries about how you solve this problem testify...

Nov, 2014

Consumer review by: Mary (

The Machine is great but the milk frothier isn't


From the start the milk frothier started burning in one spot,I phoned to ask why and was told to clean it with cold water, It kept happening and when I phoned again It was out of guaranty by a month.the machine is very good but now I have to buy a milk...

Oct, 2014

Consumer review by: justkatz (

Loving my coffee machine


Finally after reading and checking out the coffee machines available settled on the Citiz. Finding it a breeze to use. I got the black one and it looks very classy in the kitchen. The coffee capsules are easy to insert and a little box catches the used...

Oct, 2014

Consumer review by: patience (

Nespresso expensive coffee


My son and I a purchased a delonghi Nespresso capsule machine each. The machines were about $400, plus descalling and coffee pods. Not too bad a cup of coffee, but my son's had a problem with the mechanism and had to purchase another one I have the...

Not to bad coffee taste and easy to use.

Mechanism breaking down after a couple of years.

Jul, 2014

Consumer review by: Jade (

Will buy again -without the milk frother!


Makes great coffee; always consistent; would recommend to friends and I do. However, the milk frother is extremely temperamental. I've had my machine for about 5 years now; after about 10 months of owning it, the burn mark in the frother was so bad...

Consistent great tasting coffe

Temperemental milk frother

Apr, 2014

Consumer review by: LouLou (

What are they made of?


I was considering buying a nespresso machine, however I contacted the Nespresso Club for information of the materials used to make the machine. I expressed concern for the fact that the machines were probably made mostly of plastic, and this was not...

Mar, 2014

Consumer review by: Renato_A (

Excellent Coffee. Huge Variety of Coffee Flavours and Strengths.


We have the Citiz unit with Aeroccino frother. The Citiz Nespresso system delivers superb crema with its pods, and with those of all the makers of nespresso compatible capsules, with the exception of Cafe Vergnano pods. Quite simply, if you want the...

Simple to Use, Excellent Coffee, Huge variety of flavours and strengths available.

Aeroccino frother doesn't warm milk enough.

Feb, 2014

Consumer review by: margaret.whitaker.961 (

Milk frothier


Has anyone had any problems with the milk frothier not frothing the milk properly. The machine is not 12 months old. I clean my machine after every use. The milk seems to froth up and then drops down and just seems to have bubbles on top. I don't get...

The coffee

Problems with milk frothier

Jan, 2014

Consumer review by: Jeff (

DeLonghi don't care about their customers.


We have the same problem with the frother. It's obvious DeLonghi don't give a rats ....... About it's customers. Do you think [name removed] would have an inferior product. He must be getting good money to promote something that is losing popularity....

Coffee is good

Frother burns

Jan, 2014