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Samsung WW9000

Samsung WW9000
alaAverage 3.3

20 reviews

Nov, 2024

alaTest has collected and analyzed 20 reviews of Samsung WW9000. The average rating for this product is 2.6/5, compared to an average rating of 4.3/5 for other products in the same category for all reviews.

On average, users rate this product 39/100 and experts rate this product 94/100.

Review analysis

(Based on 20 reviews)

Expert Reviews  

User Reviews  

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Showing 1 - 10 of 17 Show Reviews: in English | in other languages (2)

Expert review by : Richard Stevenson (trustedreviews.com)

Samsung WW9000

 

This app-controlled spinner is the smartest washing machine around

Intuitive touchscreen interface ; Wealth of useful programmes ; Superb wash performance ; Incredibly quiet

Eye-watering price ; App has a few bugs ; Half-load Eco mode isn't very economical

Being Internet connected and capable of firmware updates, there's every chance that the WW9000’s programmes and features list will continue to grow, develop and improve over the years you own it. All these programmes and options are likely to have...

Nov, 2014

Expert review by : Stuart Miles (pocket-lint.com)

Samsung WW9000 review: Connected washing machine gives app-control a new spin

 

A decade ago if someone told you that your washing machine would be connected to the internet so you can control it via your phone you would probably laugh, but by gosh a lot's happened since then. And the Samsung WW9000 is here to show off what's...

Space-age design, auto-dispenser efficiency, touchscreen control, wash cycle options, Ecobubble tech

App should be much better, expensive, possibly too many cycle options

The Samsung WW9000 is an outstanding washing machine. But the big elephant in the room is the price, which at an eye-watering £1700 in the UK makes it among the most expensive washers on the market.

Oct, 2014

Consumer review (productreview.com.au)

Auto dispenser

 

Unfortunately, my auto dispenser never worked. Every time I looked at the reservoir, it was full. I had it repaired and replaced about 4 times and eventually the repairer suggested that I get a new machine, after almost 2 years of service. Samsung had...

Sep, 2016

Consumer review (productreview.com.au)

3rd time in one year LE1 issues and auto dispenser not working

 

When it works it is great but have had now 3 repairs and one replacement. Never had a problem with my 15-year-old Siemens machine that is still working. Without that I would have been 1 month without a WM as that is how long it took to repair last time.

Jun, 2016

Consumer review (productreview.com.au)

Worst customer service ever !

 

Samsung has worst customer service ever , have called them few time. Initially they repaired it, again same thing went wrong twice with in 3 month of my purchase , the technician said they will request for replacement . They responded in 10-12 days...

Feb, 2016

Consumer review (productreview.com.au)

Not worth the money

 

I have had this machine since April 2015, 3 times the auto dispensing unit has been replaced, clothes smell awful coming out of his machine. I'm now asking for a refund. I purchased this matching for the auto dispensing unit and the phone app, but...

Feb, 2016

Consumer review (productreview.com.au)

Extremely Disappointed

 

Fantastic looking machine and the functions sound great but nothing but issues since purchasing in June (6 months ago). We have just arranged to get a full refund and will be looking for a replacement but definitely not a Samsung. :-( The machine has...

Dec, 2015

Consumer review (productreview.com.au)

Defective Product Even With New Replacement

 

Purchase August 2014 failed at 4 months not fixed after 4 services. Replaced with new machine, January 2015 failed October 2015 and fixed. Failed 4 weeks with the same fault as original. Bullied by Samsung to have repair when refund was requested. Now...

Nov, 2015

Consumer review (productreview.com.au)

LE1 error. Seems to be common problem

 

8 months, machine leaking from detergent dispenser. Similar to several other reviews. Customer service sucks. Asking for refund, never purchase a Samsung washer again. Poor quality. Before this failure the machine seemed to work well but a fault this...

Oct, 2015

Consumer review (productreview.com.au)

Worst machine ever. Even worse service. Would give zero if i could

 

y terrible and has put me off ever buying Samsung again. the first 2 times I called they hung up on me within a minute of starting the conversation. The 3rd time i gave them my number so that they couldn't get away with that. But wouldn't budge from...

Aug, 2015
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