Optim Plus Steam Mop

I would of thought as only use twice monthly. I would get more use.usually fill twice when it was working one and quarter use to do. Use to be good to manoeuvre. The pads on the useless side I've found easily pull out. Out of three one pad still has...

I've owned 2 of these. Both broke after about a year. First time Godfreys replaced it. Second time they weren't interested. Same problem with it not steaming anymore. Expect its a known fault hense the product being discontinued. Wouldn't get another...

disgusting behaviour from salesman mop only used once gave me an electric shock they are not willing to give a refund brow gunk in take makes loud noises pops and crackles dangerous spoke to sam area manager more or less said they would test it and fix...

shown a trick about cleaning out the steam pipe and told to do this regularly . They also offered forsale a bottle of some kind of chemical that they couldnt or wouldn't reveal th ingredients of. Me being bit wary and feeling let down by Godfreys I...

in, so he wasn't busy. After telling him I wanted to return it but wanted to buy something else. He said no returns. And I said well at least replace it. He plugged it in. And it started up, steam and he turned it off. I said you have to keep it...

Bought a hoover vac cleaner. Cord kept winding in. Put it in for repairs. It took forever. When returned from repair, it was still happening. Contacted Godfreys; they told me they didn't repair it because it didn't happen when they used it! Also, wheel...

First time I used it, it leaked everywhere and failed to come up to steam heat. Took it back to shop and they told me it was cheap so what did I expect and also said I can't be during it correctly. Lousy product and lousy service!

This will be the 4th time i have had this mop back to Godfreys for repair . First the switch failed,second, the heater failed, third the pump failed. This time no water is getting to the heater. Godfreys has been more then understanding with my...

I was very happy when I bought it but Ive used it now seven times and its already broken. It seems to have very poor build quality and design features. In hindsight it's better to spend more and get one of a better quality standard. Im going to take it...

2 weeks out of warranty it failed. Godfrey's not interested. Never shop there again!!! When I bought it the salesman said it would last for years and to contact them if any problems. Yeah right. They couldn't give a damn about customer service. Not...