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Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System

Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System
alaScore 74

151 reviews

Jan, 2025

alaTest has collected and analyzed 151 reviews of Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System. The average rating for this product is 2.6/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviewers are impressed by the price. The usability is also mentioned favorably, but there are some mixed comments about the design. Many are negative about the size and reliability.

usability, price

reliability, size

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System is awarded an overall alaScore™ of 74/100 = Good quality.

Review analysis

(Based on 151 reviews)

User Reviews  

Showing 151 review(s)

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Showing 1 - 115 of 151 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System

 

alaTest has collected and analyzed 105 user reviews of Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System from Amazon.com. The average user rating for this product is 2.5/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.com. Reviewers really like the price. The usability also gets good feedback, whereas some have doubts about the size and reliability. Comments are divided on the design.

usability, price

reliability, size

36% of the reviews on Amazon.com give this product a positive rating.

Jan, 2025

Consumer review (epinions.com)

Paige

 

The Infinity Vacuum, NV31, is the most disappointing vacuum I have ever owned. The canister needed to be replaced 18 months after I bought the vacuum and now the handle wand has broken. Ordering a new part is simple, but you must wait 3-4 weeks to ...

It is bagless.

Parts break often and wait time for replacement is unexceptable.

Oct, 2008

Consumer review (epinions.com)

Features Can Outweigh Minor Inconveniences

 

I purchased my vacuum 5 months ago and up 'til now, it's worked fantastically. I could overlook the fact that the cup never fully emptied on its own, oftentimes needing help after pushing the button to release the cover of the canister. I could also ...

Price, extras (filters, belts, attachments), long cord

difficult to clean, must be cleaned frequently, lots of parts to clean, clogs frequently

Aug, 2008

Consumer review (epinions.com)

Great Vacuum...but NOT User Friendly

 

A couple of problems. First the cord clips are pretty fragile. So any stress and there they go ! Next the spring latch on the telescopic wand is really only supported by a section of plastic roughly 1/32" thick By 3/16" deep, so if you yank on the wand...

It works when it's CLEAN !

I wanted to put dirt in it ?

Jul, 2008

Consumer review (epinions.com)

Great Vac, Awesome Price!

 

We have wood floors with carpet-style rugs in our house, so cleaning the floors has always been a total PIA for me. A friend of mine had the same problem, and she turned me on to the little hardwood sweepers, which are awesome for the wood floors, but...

Picks up EVERYTHING, even things you don't intend to. Quickly switches between carpet and floor.

Be careful what you pick up! Monthly and quarterly maintenance is mildly annoying.

May, 2008

Consumer review (epinions.com)

Waste of $250 - Don't buy this machine!

 

I purchased this unit to replace an Oreck. My intention was to buy the Dyson Animal, however this unit appeared to have the same features for half the price. REMEMBER: YOU GET WHAT YOU PAY FOR! From the date of purchase I have had NOTHING BUT ...

Good suction, no other pros that I can see

Heavy, unwieldy, emptying dust cup is messy, many issues

Apr, 2008

Consumer review (epinions.com)

DO NOT BUY - JUNK - BAD SERVICE

 

I bought the Infinity because I was trying to save a few bucks as compared to the Dyson, and because they had a beautiful red model, which Dyson did not have. At first the vacuum worked fairly well, but soon it clogged all the time and would just stop ...

Good price point, lots of attachments, visually appealing, long wand

Cheaply made, poor service, clogs easily

Apr, 2008

Consumer review (epinions.com)

Good suction, but poor design & not very durable

 

I picked this one up at my local Costco about 9 months ago for $200. It's the same as the retail version but was a different color. It worked well until a couple of plastic parts broke and I decided to return it. I would've exchanged it for the same ...

compact for a full-size upright, can easily get under low furniture

poorly designed dust bin, not very durable plastic construction

Mar, 2008

Consumer review (epinions.com)

Euro-Pro NV31 Infinity Bagless Upright Cyclonic Vacuum

 

I bought the Infinity Shark Pet Care System at the end of November. I have several animals and needed a good product for pet hair. I found this inadequate for our needs. It is also difficult and messy to empty and clean. It needs to be emptied...

none

poor workmanship, poor company policy

Feb, 2008

Consumer review (epinions.com)

Good for about 2 months

 

I bought this from Costco about 5 months ago. I started noticing problems with it about 2 months ago. At first, it was great in picking up all sorts of stuff. I did normal cleaning and maintenance. Today I was vacuuming and it was balling up all the ...

Works great at the beginning - picks up everything.

A paperweight after 2-3 months, even with maintenance. Normal maintenance takes forever.

Feb, 2008

Consumer review (epinions.com)

Solidly-built vacuum with less than stellar performance

 

We had a five year old or so GE upright that we purchased for about $100 at Walmart. It was great for the money at the time and did well for the first three or four years. We replaced, belt, filters and even the brush and it just wasn't cutting it. ...

Well-built, great accessories, good power hand tool

heavy, average cleaning ability, dirty and hard to clean

Dec, 2007

Price comparison for Euro-Pro NV31 Infinity Upright Vacuum Cleaner with Pet Care System