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alaTest has collected and analyzed 47 reviews from magazines and websites. People really like the price. The usability also gets good reviews, but many are negative about the reliability. Reviews are divided on the size.
usability, price
reliability
Consumer review (hsn.com)
I purchased the Mop X5 in 2014. Still going strong. Purchased the set of 3 microfiber cloths as extras/backups. Easy clean up and really does clean well.
Consumer review (hsn.com)
Well what can I saw about microfiber cloths for a mop, except I love this steam mop and needed more cloths for it
Consumer review (hsn.com)
These pads seem to really pick up a lot of dirt when I use them to steam clean the kitchen and bathroom floors. I like that I can just toss them into the laundry and re-use them again.
Consumer review (hsn.com)
Having extra X5 mop cloths is a time saver and so handy. As you dirty one, just replace with a clean one to continue your tasks...no waiting to wash/dry.
Consumer review (hsn.com)
Purchased the entire H2O mop collection about 3 yrs ago. It is a very good product and they stand behind it. Their customer service is excellent. I just needed to purchase additional cloths. Have used and washed mine numerous times. Time to replace....
Consumer review (hsn.com)
GREAT FOR FLOORS ONLY. THE HAND HELD EQUIPMENT NOT SO GOOD. WILL KEEP ORDERED EXTRA PADS FOR FLOORS. MADE MY TILE AND HARDWOOD FLOORS LOOK GREAT. HUSBAND EVEN MADE COMMENT ON HOW THE TILES COLOR CAME OUT AFTER CLEANING. EASY TO USE LIGHT WEIGHT. GAVE...
Consumer review (hsn.com)
But, I don't have to love the price, hence the 3 star rating. I do love the mop but I think these little pads could be sold at a lower price with better shipping costs.
Consumer review (hsn.com)
Work great got up a lot of dirt and no streaks.
Consumer review (hsn.com)
Purchased extra pads for H2O mop I purchased when it was a Today's Special. However mop head broke after only one use so the pads will be returned to cut my losses. H2O mop is cheaply constructed and was a total waste of the $100.00 I spent on it....
Consumer review (hsn.com)
I bought the H2O mop about a year ago and did not get the extra Mop pads and sure wish I had! Was so happy to see HSN come back with the replacements!! Another Great Item! Thank you!!