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Microsoft Surface Duo (2020)

Microsoft Surface Duo (2020)
Microsoft Surface Duo (2020)Microsoft Surface Duo (2020)Microsoft Surface Duo (2020)Microsoft Surface Duo (2020)Microsoft Surface Duo (2020)Microsoft Surface Duo (2020)
alaScore 87

36 reviews

Apr, 2025

alaTest has collected and analyzed 36 reviews of Microsoft Surface Duo (2020). The average rating for this product is 3.2/5, compared to an average rating of 4.1/5 for other Cell phones for all reviews. Reviews about the battery and durability are generally positive. The screen and portability are also appreciated, whereas many are negative about the usability and reliability.

design, portability, screen, durability, battery

camera, price, performance, reliability, usability

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the Microsoft Surface Duo (2020) is awarded an overall alaScore™ of 87/100 = Very good quality.

Review analysis

(Based on 36 reviews)

Expert Reviews  

User Reviews  

Review Ratings

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    (22% of reviews)
Show all 4 star reviews   (61% of reviews)
Show all 3 star reviews   (11% of reviews)
Show all 2 star reviews   (6% of reviews)
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Features

design
  Show positive (92%)Show negative (8%)(Show all)
portability
  Show positive (91%)Show negative (9%)(Show all)
screen
  Show positive (100%)None yet(Show all)
camera
  Show positive (8%)Show negative (92%)(Show all)
price
  None yetShow negative (100%)(Show all)
durability
  Show positive (71%)Show negative (29%)(Show all)
performance
  Show positive (29%)Show negative (71%)(Show all)
reliability
  Show positive (33%)Show negative (67%)(Show all)
usability
  Show positive (25%)Show negative (75%)(Show all)
battery
  Show positive (75%)Show negative (25%)(Show all)
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Showing 23 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 23 Show Reviews: in English | in other languages (12)

Expert review by : Jackie Thomas (techradar.com)

Microsoft Surface Duo review

 

A Windows phone that doesn't run Windows

Excellent dual-screen implementation ; Gorgeous design ; Beautiful screens

Dated hardware ; Expensive ; Poor camera

The Surface Duo completely changes how you use your mobile device. More akin to a pocket-shaped laptop than an actual phone, the Surface Duo is probably the best device around for mobile productivity right now, even if the slightly dated hardware...

Aug, 2021
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Expert review by : John Kanellakos (pocket-lint.com)

Microsoft was right with Surface Duo: Two screens are better than one

 

Microsoft should never have killed its Surface Duo line of foldable phones - put simply, dual-screen mobile devices are an ideal form factor.

Microsoft's first-generation dual-screen smartphone, which features a foldable design and runs on the Android operating system. Microsoft's Surface Duo 2 is the company's second-generation dual-screen smartphone, with larger displays and improved...

Feb, 2025
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Expert review by : Andrew Williams (stuff.tv)

Microsoft Surface Duo review

 

Mo screens, mo problems?

Tougher than actual folding phones ; Surprisingly slim, slick design ; Has some neat multi-tasking potential

Bad, slow camera ; Old processor ; Buggy, sometimes unresponsive, software ; Expensive

It’s unlike anything else out there, but the Microsoft Surface Duo may test your patience

Apr, 2021
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Expert review by : Gadjo Cardenas Sevilla (canadianreviewer.com)

Review: Microsoft Surface Duo

 

By Gadjo Cardenas Sevilla By now you’ve probably read the scathing reviews of Microsof...

Dec, 2020
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Expert review by : Danica D'Souza (mashable.com)

Hands-on with the Microsoft Surface Duo

 

Is it a phone, a book, or a laptop?

Sep, 2020
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Expert review by (engadget.com)

Microsoft Surface Duo review: An exciting, erratic affair

 

The Surface Duo is decent as a phone, quite bad as a tablet, and somewhat functional as everything in between. That is, when the software works as promised. But bugs and app incompatibility plague this $1,399 device, which will need monthly updates...

Sleek and sturdy design ; Smooth hinge ; Useful book and tent modes

Very finicky software ; Camera is hard to use ; Few compatible apps at the moment ; Expensive

Sep, 2020
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Expert review by : Jeremy Kaplan (digitaltrends.com)

Microsoft Surface Duo hands-on review: Finally, a Surface phone

 

Microsoft surprised everyone at its October Surface Event by announcing the Surface Duo, and new Windows smartphone. It doesn't run a Windows Phone operating system but instead runs Android, and it has an impressive dual-screen design.

Great dual-screen design ; Sleek, elegant look ; Fast Qualcomm processor

The Surface Duo is Microsoft's new smartphone, and it looks amazing.

Oct, 2019
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Expert review by : Dieter Bohn 6 (theverge.com)

Microsoft Surface Duo review: double troubles

 

The Surface Duo is Microsoft's first Android phone and its first phone hardware in four years. It has two screens and is remarkably thin. But beyond being great with apps like Outlook and Office, there are bugs and camera problems.

Two apps at once ; Thin, beautiful hardware ; Good battery life

Terrible camera ; Software too buggy ; Price

But like that first Surface, there are more than a few glimmers of vision and potential in the Surface Duo. Microsoft has the clearest, strongest vision for a new direction in mobile computing that I’ve seen this year, but picking a direction and...

Sep, 2020
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Expert review by : Sascha Segan (pcmag.com)

Microsoft Surface Duo Review

 

Microsoft's folding Surface Duo phone tries to redefine windowing for a handheld world, but it stumbles on usability.

Sep, 2020
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Expert review by : Kimberly Gedeon (laptopmag.com)

Microsoft Surface Duo review

 

The Microsoft Surface Duo is a foldable firecracker with a buggy UI

Double-app productivity ; Fun drag-and-drop features (e.g. spanning) ; Revolutionary 360-degree hinge ; Portable, thin and light ; Colorful displays

No headset jack ; Middling performance ; Poor UI fluidity ; Pricey

The Microsoft Surface Duo is the world’s thinnest foldable device with incredible app-juggling features, but its UI needs tweaking.

Sep, 2020
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Price comparison for Microsoft Surface Duo (2020)