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TomTom Start 20M

TomTom Start 20M
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alaScore 95

2493 reviews

Apr, 2025

alaTest has collected and analyzed 2493 reviews of TomTom Start 20M. The average rating for this product is 3.8/5, compared to an average rating of 3.9/5 for other GPS for all reviews. Opinions about the price and reliability are overall positive. The size and performance also get good views, whereas some have doubts about the memory.

usability, performance, size, reliability, price

memory

We analyzed user and expert ratings, product age and more factors. Compared to other GPS the TomTom Start 20M is awarded an overall alaScore™ of 95/100 = Excellent quality.

Review analysis

(Based on 2493 reviews)

Expert Reviews  

User Reviews  

Review Ratings

  (44% of reviews)
Show all 5 star reviews   (26% of reviews)
Show all 4 star reviews   (9% of reviews)
Show all 3 star reviews   (6% of reviews)
Show all 2 star reviews   (15% of reviews)
Show all 1 star reviews

Features

usability
  Show positive (80%)Show negative (20%)(Show all)
performance
  Show positive (88%)Show negative (12%)(Show all)
size
  Show positive (95%)Show negative (5%)(Show all)
reliability
  Show positive (60%)Show negative (40%)(Show all)
price
  Show positive (87%)Show negative (13%)(Show all)
screen
  Show positive (85%)Show negative (15%)(Show all)
design
  Show positive (93%)Show negative (7%)(Show all)
maps
  Show positive (76%)Show negative (24%)(Show all)
durability
  Show positive (67%)Show negative (33%)(Show all)
memory
  Show positive (30%)Show negative (70%)(Show all)
route planning
  Show positive (89%)Show negative (11%)(Show all)
Show more features

Showing 153 review(s)

Expert Reviews User Reviews

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Showing 1 - 37 of 153 Show Reviews: in English | in other languages (2340)

Consumer review (amazon.co.uk)

Amazon.co.uk review summary for TomTom Start 20M

 

alaTest has collected and analyzed 27 user reviews of TomTom Start 20M from Amazon.co.uk. The average user rating for this product is 4.2/5, compared to an average user rating of 3.9/5 for other GPS on Amazon.co.uk. Reviewers really like the durability and maps. The performance and price are also mentioned favorably.

usability, price, performance, maps, durability

85% of the reviews on Amazon.co.uk give this product a positive rating.

Apr, 2025

Consumer review (very.co.uk)

Great Sat Nav

 

Love this Sat Nav, great features and value for money. TomTom maps always seem more accurate than any other Sat nav I have used in the past.

Jun, 2019
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Consumer review (very.co.uk)

Don't waste your money

 

I bought this item to replace my old TomTom One that I never had any problems with . The new TomTon Start 20 worked for two weeks in my car and then suddenly - nothing. It won't swithch on, won't charge it is only good as a paper weight.

May, 2019
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

value for money, very good product

May, 2017
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

Just a good tool and reliable

Sep, 2016
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

small. doesn't fall off the windscreen when on bumpy roads

none

Aug, 2016
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

Not compatable with tom tom home also gets mileage wrong. Gave mileage from glasgow to carlisle as 147 miles when its only approx 92 miles. Very basic and overpriced. Not as good as my old navman f10. Would not recommend this sat nav to anyone.

Jul, 2016
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

Quite easy to use.

Battery charging takes a while.

Jul, 2016
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

Keeped falling of the window, got 3 directions wrong in 1 mile, at junctions rubbish. Will b tacking it back for a refund.

Jul, 2016
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Consumer review (reevoo.com)

Tomtom Start 20 UK

 

Love it's compact size fits nicely into my bag, I drive lots of different cars so need in case there's no in car Sat Nav.

Could do with a sleeve to protect in my bag

May, 2016
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Consumer review (argos.co.uk)

Tom Tom sat nav

 

Had to travel to Argos at Wigan for this sat nav, it was well worth the journey.

Apr, 2015
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Price comparison for TomTom Start 20M