Sunbeam Seal + Store VS5000

I was given VS5000 as a birthday gift last July 2016 & went to use it today to vacuum pack leftover Christmas turkey; only to find that the vacuum suction did not work! I tried it with several other new sealing bags & even with a new vacuum seal jar...

Purchased this on special at Retravision - bought this as the Kogan brand previously purchased was pretty much useless. Used it immediately with the food bags that came with in the box. No issues on the first use and seals food fine. Comes with...