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Dell Optiplex 9020 MT/SFF/USFF/Micro (2013)
alaTest has collected and analyzed 40 reviews of Dell Optiplex 9020 MT/SFF/USFF/Micro (2013). The average rating for this product is 3.9/5, compared to an average rating of 4.1/5 for other Desktops for all reviews. Comments about the reliability and design are on the whole positive. The price and usability are also appreciated.
size, usability, price, design, reliability
We analyzed user and expert ratings, product age and more factors. Compared to other Desktops the Dell Optiplex 9020 MT/SFF/USFF/Micro (2013) is awarded an overall alaScore™ of 90/100 = Excellent quality.
Review analysis
(Based on 40 reviews)Disclaimer:
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Showing 1 - 19 of 28
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Consumer review (amazon.com)
Amazon.com review summary for Dell Optiplex 9020 MT/SFF/USFF/Micro (2013)
alaTest has collected and analyzed 9 user reviews of Dell Optiplex 9020 MT/SFF/USFF/Micro (2013) from Amazon.com. The average user rating for this product is 4.6/5, compared to an average user rating of 4.0/5 for other Desktops on Amazon.com. Views about the usability and price are overall positive.
price, usability
89% of the reviews on Amazon.com give this product a positive rating.
May, 2025
Expert review by : Brian Westover (itreviews.co.uk)
Dell OptiPlex 9020 AIO
For a basic work desktop, the Dell OptiPlex 9020 All-in-One is a solid choice, handling day-to-day computing tasks with ease and bringing Windows 8 and touch to the workplace.
Oct, 2013
Expert review by : Joel Santo Domingo (pcmag.com)
Dell Optiplex 9020 Micro Review
The Dell Optiplex 9020 Micro business desktop shows that you can still have Core i7 power and full IT support in a mini PC that can hide behind a monitor.
Mar, 2015
Partner Source
Expert review by : Brian Westover (pcmag.com)
Dell OptiPlex 9020 AIO Review
For a basic work desktop, the Dell OptiPlex 9020 All-in-One is a solid choice, handling day-to-day computing tasks with ease and bringing Windows 8 and touch to the workplace.
Sep, 2013
Partner Source
Expert review by : Dominic Cooper (eComputerTips.com)
Dell Optiplex 9020 AIO Review - Price, Specs, Pros & Cons
Dell Optiplex 9020 AIO Full Review. Don't buy without knowing best PC price, specs details, performance, pros, cons and verdict by expert.
Decent performance for everyday home or office work. ; The compact size of the PC makes it easy to store. ; Good connectivity and several ports are present. ; Budget-friendly pricing. ; It is much reliable.
It is quite outdated. ; Other products are available at this price point that are simply better than it. ; There is no provision of adding a discreet GPU. ; There isn’t an SSD drive and the storage capacity is also limited. ; The RAM speed and...
May, 2020
Expert review by : Puja Chatterjee (eComputerTips.com)
Dell Optiplex 9020 SFF Desktop Review - Price, Specs, Pros & Cons
Full Dell Optiplex 9020 SFF Desktop Review. Check out the PC offer price, performance, specs details Pros, Cons and Verdict from experts
Design ; Mini yet multifunctional ; Multipurpose ; Saves space ; Powerful
Not easily available ; Runs hot ; Little bit expensive ; Not easily repairable ; Internal expansion is not possible
Jun, 2019
Expert review by : Jeph Preece (toptenreviews.com)
Dell OptiPlex 9020 Review
The Dell OptiPlex 9020 is a powerful business computer because it comes with a quad-core processor and 8GB of memory. However, it only has a 500-GB hard drive, and the power supply unit is on the weak side. This small business computer performs, but it...
The processor has a good PassMark score.
The 290-watt power supply unit isn't sufficient for much expansion.
The Dell OptiPlex 9020 has an excellent processor and sufficient memory to run all your critical business software, but it lacks many upgrades and the option to add components.
Consumer review (newegg.com)
One problem
If I don't find an effective solution very soon, my rating will diminish real fast!
Everything is fine with this machine. I like it a lot--small footprint, reasonably quiet, runs cool, reasonably fast, easily upgraded to Windows 10, easily added additional memory, meets all my computing needs.
Can't access the bios (F2 key will not work), which is important to make certain changes I need--like adding an SSD. Because it is refurbished, the serial number is not recognized by Dell and, therefore, will not allow me access the Dell support...
Feb, 2016
Consumer review (newegg.com)
DOA
Sending back not opinion yet
have not had chance to use
Will not boot have to send back
Oct, 2015
Consumer review (newegg.com)
Great little business workhorses
Unlike the previous review, you can upgrade/replace the power supply in this machine. It's quite easy and just about any power supply will work. There is very little "proprietary" about this computer, as it follows Intel design specs pretty closely....
Easy to setup and maintain. Simple case that's easy to get into to work on
None that I can find. Though an internal USB port would be nice
Jul, 2015
Consumer review (newegg.com)
DELL 9020
Great PC if you do not planing on upgrading. I am extremely disappointed.
Good, well built machine. Workstation ready
Proprietary, you cannot upgrade the power supply meaning you cannot add ANYTHING extra to the tower except 2 more drives. It comes with a low wage power supply that you can only purchase from this company. You CANNOT use any power supply according to...
Jun, 2015
Price comparison for Dell Optiplex 9020 MT/SFF/USFF/Micro (2013)
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