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Samsung Smart Series

Samsung Smart Series
alaAverage 2.7

25 reviews

Nov, 2024

alaTest has collected and analyzed 25 reviews of Samsung Smart Series. The average rating for this product is 2.7/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews.

On average, users rate this product 54/100.

Review analysis

(Based on 25 reviews)

User Reviews  

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Showing 1 - 10 of 25 Show Reviews: in English

Consumer review (productreview.com.au)

Was a little hesitant when buying a Samsung, now I know why

 

For the money you invest n a unit you would expect an air conditioner to give you 10 years of good service not so with Samsung, within 2 years had a breakdown which was OK as it is under warranty, however after 5 years Samsung are not really...

Jul, 2017

Consumer review (productreview.com.au)

Job done with cool

 

I bought unit when it was show inverter .when installer come he stated easy to install...finish 30 minutes and it is started to work well..,brand is good to trust...using 4 years and never problem...also can be controlled while you out . Can be...

Jul, 2017

Consumer review (productreview.com.au)

Terrible service

 

A/C unit OK but the remote control screen failed. The unit was under warranty. Despite several calls to Samsung, they never phoned back and only tried to up sell other product/s. I gave up and bought another unit at considerable expense. I say keep...

Feb, 2017

Consumer review (productreview.com.au)

Dud units and Samsung sends out dud repariers

 

In the same spot, my old unit lasted 15 years. This time, 2 years in with minimal use (started working out of home), it just stopped on a hot day. It's been a month now and it is still not repaired, despite the original installers saying it was most...

Feb, 2017

Consumer review (productreview.com.au)

Terrible product

 

uyer came to collect it, he found the gas is still in the unit and two valves that shut the gas come in and out from the outdoor unit were closed. Obviously both the product and the repairer are dodgy, we have two FUJITA air conditioners purchased from...

Apr, 2016

Consumer review (productreview.com.au)

Good looking unit

 

I am a technician by trade & found the installation to be ok, little difficult in measuring the hole for the wall due to the small template, digital temp rarely comes down, but besides these points the unit works well, very quiet whilst operating & the...

Mar, 2016

Consumer review (productreview.com.au)

ABSOLUTE HEAP OF CRAP, THE WORST CUSTOMER SERVICE, DON'T WASTE YOUR MONEY!

 

I have been having problems for 4 years now and keep getting told that the system is icing up due to a gas leak, maybe. The technician can't find it! Now the unit has completely stopped working and after 3 weeks of being given the run around trying to...

Dec, 2015

Consumer review (productreview.com.au)

Terrible - Buyer Beware!

 

ng agreed. Then less than 24 hrs before they were scheduled to fit a new unit, they called us and said the manager had un-approved the replacement. They re-gassed again. Worked OK for a month. I talked to Consumer Affairs last time and they said if it...

Oct, 2015

Consumer review (productreview.com.au)

Nothing but problems for over 12 months .

 

Only manages to produce cool air for about a month at a time and then something goes wrong. I've been blaming the installer but maybe I was wrong after reading these reviews . Latest reason is apparently a power surge, which can be corrected by...

Feb, 2015

Consumer review (productreview.com.au)

Not to bad

 

We have had 3 systems installed however the one in the master bedroom now won't go lower than 21 degrees even if its set on 18 and I'm not sure why

Jan, 2015

Price comparison for Samsung Smart Series