Have had this for 2 years and it has needed to be regassed 2 time. After sales service from the Panasonic service agent has been shocking, to the point of not turning up for appointments and saying that they were to busy and I'd just have to make...

Faulty on installation, hasn't run for 10 seconds yet - supplied new out of the box with a faulty control board. Panasonic don't seem to know what customer service is.

Very bad system, never heard custom care, bad attitude and reading corporate script. I will never buy any of their air conditioning system.

Would never ever ever buy another Panasonic product. I phone customer relations with my problems and treated like a fool with a 'we don't care attitude'. Contacted head office and got ignored. Contacted Japan and no reply whatsoever. Buying a Panasonic...

I got mine installed last Summer and love it, the quiet function is great, so quiet I barely knew it was on, yet powerful enough to cool on 40+ degree days. It does have a few strange noises already, which I haven't looked into.