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Neato Robotics XV-12

Neato Robotics XV-12
Neato Robotics XV-12Neato Robotics XV-12Neato Robotics XV-12Neato Robotics XV-12
alaScore 81

31 reviews

Apr, 2024

alaTest has collected and analyzed 31 reviews of Neato Robotics XV-12. The average rating for this product is 3.3/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviewers really like the design. The size is also mentioned favorably, but there are some less positive reviews about the price and reliability.

usability, size, design

reliability, price

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Neato Robotics XV-12 is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 31 reviews)

User Reviews  

Review Ratings

  (42% of reviews)
Show all 5 star reviews   (16% of reviews)
Show all 4 star reviews   (no reviews)
    (6% of reviews)
Show all 2 star reviews   (35% of reviews)
Show all 1 star reviews

Features

usability
  Show positive (64%)Show negative (36%)(Show all)
reliability
  Show positive (22%)Show negative (78%)(Show all)
size
  Show positive (57%)Show negative (43%)(Show all)
price
  Show positive (20%)Show negative (80%)(Show all)
design
  Show positive (100%)None yet(Show all)

Showing 31 review(s)

Expert Reviews User Reviews

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Showing 1 - 18 of 31 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Neato Robotics XV-12

 

alaTest has collected and analyzed 6 user reviews of Neato Robotics XV-12 from Amazon.com. The average user rating for this product is 5.0/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.com. People are impressed by the size.

size

100% of the reviews on Amazon.com give this product a positive rating.

Apr, 2024

Consumer review (amazon.ca)

Amazon.ca review summary for Neato Robotics XV-12

 

alaTest has collected and analyzed 2 user reviews of Neato Robotics XV-12 from Amazon.ca. The average user rating for this product is 5.0/5, compared to an average user rating of 4.1/5 for other products in the same category on Amazon.ca.

100% of the reviews on Amazon.ca give this product a positive rating.

Apr, 2024

Consumer review (newegg.com)

Neato XV-12

 

When it worked it did a fair job

Gets stuck under almost everything. Has trouble finding it charging station. Mine lasted about one year then moves about a foot from charging station and just sits there. No help from company

May, 2015
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Consumer review (newegg.com)

Neato XV-12

 

When it worked it did a fair job.

Gets stuck under almost everything. Has trouble finding it charging station. Mine lasted about one year then moves about a foot from charging station and just sits there. No help from company.

May, 2015
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Consumer review (newegg.com)

DOA

 

Nothing, it is dead

item arrived with no user manual, after turning the unit on the lcd shows it is charging even when it is away from the charging station, it shows two errors, bumper error and battery error

Apr, 2015
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Consumer review (newegg.com)

DOA

 

Nothing, it is dead!

item arrived with no user manual, after turning the unit on the lcd shows it is charging even when it is away from the charging station, it shows two errors, bumper error and battery error!

Apr, 2015
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Consumer review (newegg.com)

Love it

 

Best purchase I have made in a long time. very nice product.

Love it, long lasting battery.

fairly loud but overall would deal with the noise. Great product!

Feb, 2015
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Consumer review (newegg.com)

Great Unit for the price

 

Great value for money if compared to Neato and others

Does a great job on vinyl and carpet. Has been programmed well to get all area's. Picks up a surprising amount of dirt, hairs and dust

Sometimes gets stuck up on furniture. Will return back to base when finished but would be good to have return to base function if you want to interrupt cleaning

Aug, 2014
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Consumer review (newegg.com)

Dead Batteries - Poor Service

 

I own three Neatos. Originally, if you had an issue, they responded right away and took care of the problem.. Wow! How things have changed! They now longer answer you emails. They were supposed to replace my defective batteries, and supposedly sent new...

Great, if batteries work

Horrible when run time is 15 minutes

Jul, 2014
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Consumer review (newegg.com)

Dead Batteries - Poor Service

 

I own three Neatos. Originally, if you had an issue, they responded right away and took care of the problem.. Wow! How things have changed! They now longer answer you emails. They were supposed to replace my defective batteries, and supposedly sent new...

Great, if batteries work.

Horrible when run time is 15 minutes.

Jul, 2014
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Consumer review (newegg.com)

Not a bad little robot!

 

This robo-vac is pretty good at picking up my dog's daily shed from my hardwood floors. It has trouble with some types of furniture, but overall it's worth the low cost of the refurb to work around these problems using the provided (cuttable) magnetic...

Small, smart, easy to empty, easy to schedule

Can get wedged under low-bottomed furniture, gets stuck on edge of thick rugs or rocking chair rails, doesn't handle in-floor A/C registers well

Jul, 2014
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Consumer review (newegg.com)

Neato XV-12

 

None

Don't buy it. These Neato vacuums last only about a year then start showing problems. Either you need a new battery pack (costly) or they simply stop working. Neato customer service is terrible who stops respnding after one or two communications. I got...

Jul, 2014
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Price comparison for Neato Robotics XV-12