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DéLonghi Nespresso Citiz Series

DéLonghi Nespresso Citiz Series
alaScore 83

136 reviews

Sep, 2018

alaTest has collected and analyzed 136 reviews of DéLonghi Nespresso Citiz Series. The average rating for this product is 4.2/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews.

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the DéLonghi Nespresso Citiz Series is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 136 reviews)

User Reviews  


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Showing 1 - 10 of 136 Show Reviews: in English

Consumer review (

Excellent Coffee. Huge Variety of Coffee Flavours and Strengths.


We have the Citiz unit with Aeroccino frother. The Citiz Nespresso system delivers superb crema with its pods, and with those of all the makers of nespresso compatible capsules, with the exception of Cafe Vergnano pods. Quite simply, if you want the...

Simple to Use, Excellent Coffee, Huge variety of flavours and strengths available

Aeroccino frother doesn't warm milk enough

Feb, 2014

Consumer review (

Milk frothier


Has anyone had any problems with the milk frothier not frothing the milk properly. The machine is not 12 months old. I clean my machine after every use. The milk seems to froth up and then drops down and just seems to have bubbles on top. I don't get...

The coffee

Problems with milk frothier

Jan, 2014

Consumer review (

DeLonghi don't care about their customers.


We have the same problem with the frother. It's obvious DeLonghi don't give a rats ....... About it's customers. Do you think [name removed] would have an inferior product. He must be getting good money to promote something that is losing popularity....

Coffee is good

Frother burns

Jan, 2014

Consumer review (

1st impressions good....just went rapidly downhill from then on.


I don't own one of these machines but have just spent 10 days at my daughters in Sydney and she has one, not very old. She showed me how to use it, great, hot coffee in a flash. Tried it for myself the next day and immediately struck problems with the...

Quick, (when the milk frother works) good tasting

Design fault with frother/milk burning causes spindle malfunction which IS NOT associated with inadequate cleaning

Jan, 2014

Consumer review (



Before deciding on the Citiz + Milk, we tested the Latissima but the heated milk was not hot enough and the SA told us the heat settings on that machine are set to European standards. The Citiz and milk is perfect for us, milk is hot and as my husband...



Dec, 2013

Consumer review (

Best home coffee machine I have ever had!


I bought this for my husband as a wedding present and we have loved it every since. We have had other coffee machines in the past (manual ones were you need to grind the coffee first) and they have always tasted weak in comparison and have been messy....

Easy to use & keep clean, good for multiple types of coffee. Simple to make a coffee for one person

Milk sometimes sticks to the base of the milk frother so you need to clean thoroughly between each coffee

Dec, 2013

Consumer review (



Love our nespresso machine. Always consistent. We had a seperate frother as well and because of the milk we were using it had burnt into it. A quick call to nespresso and they advised us they would swap it free of charge and even supplied a reply paid...

consistent coffee, no fuss cleaning

Nov, 2013

Consumer review (

I would not be able to live without it


I love this machine. I got it after some friends got one and were happy with it. I have used it a few times every day, even family and friends come over before work to grab a coffee, for the last 3 to 4 years. The milk machine is starting to act up....

makes nice quality coffee, works well. Quality machine, looks good

milk machine can be hard to clean, but its not too bad

Jul, 2013

Consumer review (

Fantastic! Customer service superb!


Absolutely love this machine. Coffee sensational and milk perfectly frothy. We have had trouble with the aero (milk frother) swirling the milk and not heating. I rang customer service and on both occassions they were happy to send out replacement aeros...

Coffee flavours, froth consistency, quick to make, lovely aroma, so easy to clean / maintain

Have had to return aero twice but replaced very quickly

Jul, 2013

Consumer review (

Frother not heating


Within the two-year warranty my frother stopped heating. I rang customer service and thet are sending me a new frother! No hassles. Thrilled with machine and service. I have recommended the nespresso citiz to all my friends and those who have bought it...


Jun, 2013