Visit our Business Solutions website >>

Brother Business Smart MFC-J5520DW

Brother Business Smart MFC-J5520DW
Brother Business Smart MFC-J5520DWBrother Business Smart MFC-J5520DWBrother Business Smart MFC-J5520DWBrother Business Smart MFC-J5520DWBrother Business Smart MFC-J5520DWBrother Business Smart MFC-J5520DW
alaScore 83

167 reviews

Apr, 2024

alaTest has collected and analyzed 167 reviews of Brother Business Smart MFC-J5520DW. The average rating for this product is 3.9/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. People really like the design and price. The noise and performance also get good feedback. The connectivity and durability get critical reviews.

usability, performance, noise, price, design

reliability, durability, connectivity

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Brother Business Smart MFC-J5520DW is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 167 reviews)

Expert Reviews  

User Reviews  

Review Ratings

  (49% of reviews)
Show all 5 star reviews   (25% of reviews)
Show all 4 star reviews   (7% of reviews)
Show all 3 star reviews   (7% of reviews)
Show all 2 star reviews   (13% of reviews)
Show all 1 star reviews

Features

usability
  Show positive (83%)Show negative (17%)(Show all)
performance
  Show positive (82%)Show negative (18%)(Show all)
noise
  Show positive (74%)Show negative (26%)(Show all)
price
  Show positive (79%)Show negative (21%)(Show all)
design
  Show positive (63%)Show negative (37%)(Show all)
size
  Show positive (82%)Show negative (18%)(Show all)
reliability
  Show positive (36%)Show negative (64%)(Show all)
multifunction
  Show positive (100%)None yet(Show all)
print quality
  Show positive (70%)Show negative (30%)(Show all)
durability
  Show positive (33%)Show negative (67%)(Show all)
connectivity
  Show positive (40%)Show negative (60%)(Show all)
control panel
  Show positive (100%)None yet(Show all)
paper handling
  Show positive (100%)None yet(Show all)
Show more features

Showing 167 review(s)

Expert Reviews User Reviews

Disclaimer:

Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 162 of 167 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Brother Business Smart MFC-J5520DW

 

alaTest has collected and analyzed 152 user reviews of Brother Business Smart MFC-J5520DW from Amazon.com. The average user rating for this product is 3.8/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. Reviews about the design and noise are generally positive. The price and performance are also appreciated, whereas many are negative about the durability and reliability.

usability, performance, price, noise, design

reliability, durability

78% of the reviews on Amazon.com give this product a positive rating.

Apr, 2024

Expert review by : Ted Needleman (digitaltrends.com)

Brother MFC-J5520DW review

 

Don't let the “business” fool you: This is the perfect example of a business printer you should be using at home.

The MFC-J5520 is one of Brother’s “Business Smart Plus Series” models. We have no doubt that the MFP would work nicely in an SMB or home office environment. But while a bit more expensive than many home-oriented models, we think the MFC-J5520DW will be...

Jun, 2015
Read the full review

Consumer review (tesco.com)

I love my brother.

 

Quick to set up, easy to operate, does what says on the box, cheap to run.\nWhat is there not to love!

Oct, 2014
Read the full review

Consumer review (tesco.com)

Couldn't be better!

 

When ordering via Tesco Direct you always know that quality,quality and service will be top class.

Sep, 2014
Read the full review

Consumer review (tesco.com)

Easy to follow Instructions

 

Product instructions very clear to follow. Up and running in no time at all.

Feb, 2014
Read the full review

Consumer review (newegg.com)

What more can I want

 

-Recommend to anyone who prints a few documents a month. Has worked flawlessly for several months now

-easy set up -quality printing of documents (all I've done so far) -price was right -does everything more expensive printers do for less -scans came back crystal clear.

-I have to get off my rear end to retrieve my documents after printing. They won't shoot across the room to me. -It doesn't make cookies very well, kinda undercooked.

May, 2016
Read the full review

Consumer review (newegg.com)

I recommend this printer.

 

I was looking forward to using this printer with mobile printing. The fact that it has this capability is definitely a plus, but I haven't been so quick to use it because it didn't look that easy. The app I downloaded from Brother is 3-stars at best....

The printer is easy to setup and, for the most part, is easy to use. It has two paper trays (even though I use one since that is what I am used to). The size is great also. The old printer hung off the shelving because of it size, but the J5520DW fits...

When copying two-sided to two-sided, you must use the scanner glass (which is annoying!). You can run around in circles when trying to use the guides to learn about a setting or feature.

Mar, 2016
Read the full review

Consumer review (newegg.com)

Loud & Slow, but works good

 

There's not a lot to choose from when it comes to combo printer/fax/copy machines. We have had bad luck with HP so decided to try Brother. I would buy again, it's just loud and slow. Maybe next time we'll get the next step up and see it's any...

- Good looking prints - Different connection options, including WiFi - Can print 11x17 (ledgers) - Feels well made - Scans good

- Loud - Slow for copies and prints

Feb, 2016
Read the full review

Consumer review (newegg.com)

Loud & Slow, but works good

 

There's not a lot to choose from when it comes to combo printer/fax/copy machines. We have had bad luck with HP so decided to try Brother. I would buy again, it's just loud and slow. Maybe next time we'll get the next step up and see it's any...

- Good looking prints - Different connection options, including WiFi - Can print 11x17 (ledgers) - Feels well made - Scans good

- Loud - Slow for copies and prints

Feb, 2016
Read the full review

Consumer review (newegg.com)

MFC-J5520DW printer

 

A great printer, the nicest one I've ever seen right out of the box. Ink is easy to load, directions are easy to follow, setup was less than 10 minutes. Prints fast. Noise level is actually pretty quiet compared to come of the other brand printers I've...

Easy to set up, just use the link to download and install the latest software and drivers, especially if using WIN 10

If your printing pictures you'll want to go into custom settings and play with them to get the proper color and graphic settings.

Jan, 2016
Read the full review

Consumer review (newegg.com)

Ridiculously Fast

 

Ridiculously fast "sideways" printing. Wireless access from my phone and computer and just all around connectivity. Fast scan and copy. Just fast. did I mention it is fast

None at this point

Oct, 2015
Read the full review
1
2

Price comparison for Brother Business Smart MFC-J5520DW