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Panasonic KX-PRW120

Panasonic KX-PRW120
alaScore 89

165 reviews

May, 2017

alaTest has collected and analyzed 165 reviews of Panasonic KX-PRW120. The average rating for this product is 3.9/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews. People are impressed by the size. The design is also appreciated, but there are some mixed opinions about the reliability. There are some less positive comments about the price.

usability, design, size


We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the Panasonic KX-PRW120 is awarded an overall alaScore™ of 89/100 = Very good quality.

Review analysis

(Based on 165 reviews)

5 expert reviews

User Reviews  

Showing 115 review(s)

Expert Reviews User Reviews


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Showing 1 - 40 of 115 Show Reviews: in English | in other languages (50)

Consumer review by: ( review summary for Panasonic KX-PRW120


alaTest has collected and analyzed 30 user reviews of Panasonic KX-PRW120 from The average user rating for this product is 3.4/5, compared to an average user rating of 4.1/5 for other Cordless Phones on People are impressed by the reliability. The design is also mentioned favorably, whereas many are less positive about the price.

usability, design, reliability


70% of the reviews on give this product a positive rating.

This summary is based on the products: Panasonic KX-PRW120GW AB Smartphone ConnectPanasonic KX-PRW120GW AB Smartphone Connect

May, 2017

Consumer review by: Malderdon (

Not impressed

  (Rating Hidden)

We bought this as we were attracted to the idea we could use our iPhones as extensions. The iPhone app is not great as it doesn't pop up when the phone rings. You still have to unlock the mobile, find the app and then press the answer key. It just...

Jul, 2015

Consumer review by: GlynRB (

Don't buy this heap of junk - It's rubbish

  (Rating Hidden)

I don't know how Which of all organisations could have given this rubbish a Best Buy - And to say that it is easy to use is simply the opposite of the truth.We've been battling with this heap of **expletive** for about a year and I have finally had...

Jul, 2015

Consumer review by: RooGrey (

Failing on the important features

  (Rating Hidden)

I bought this as it received a Best Buy from Which? and they've not lead me astray in the past. However, though my previous phones have been Panasonic and I've been very pleased with them, this falls short of the ideal. Great styling and nice to hold,...

Sep, 2014

Consumer review by: TenFour (

Good looking and very functional (bit like me!)


This is really good looking phone with some really great features - especially the one that allows an app on your Smartphone to send and receive calls, in addition to the main handset. Very pleased with the phone and it's features.

Jan, 2017

Consumer review by: 1nottoohappy (

KX PRW120E poor sound and range


Excited about replacing my existing Panasonic cordless phones with this new one. Looks good, feels good, smartphone app is good. BUT.... handset in call volume is very low, the range is poor - no coverage in the kitchen or upstairs which the previous...

Jan, 2017

Consumer review by: southwest13 (

great cordless phone


this is the first high quality cordless phone I seen for a long time and now have ... great materials and great performance

Nov, 2016

Consumer review by: diase (

Far better and more up-to-date handset than our previous Panasonic model.


Overall satisfied with the handset, but unable to obtain an additional handset compatible with it, and the sales assistants did not know either, therefore I have to contact Panasonic directly in order to find the correct additional handset which is...

Nov, 2016

Consumer review by: Bandit12 (

Great looking product


not had the phones long so not able to comment much

Oct, 2016

Consumer review by: Lammergeier (

Poor value for money


Summary Good quality finish and very good design. Poor audio quality. Relatively high price not justified. At first sight, an exciting handset, from a technical viewpoint. However, for the basic job of communicating the handset fails. Pros - award...

Oct, 2016

Consumer review by: AngleseyGirl (

Great phone


Am very pleased with this phone and it was so easy to transfer numbers from my mobile. My only criticism is that there isn't a quick key for switching the answerphone on or off so you have to trawl through the menu.

Sep, 2016

Product Specifications

Call management

Call waiting: Yes
Caller ID: Yes
Calling line identification presentation (CLIP): Yes
Conference call: Yes
Redialing: Yes
Speed dialing: Yes


Colour of product:Black / Black, White / White
Integrated antenna: Yes
Mounting type:Desk / Wall/Desk


Backlight colour:White
Backlight display: Yes
Built-in Display: Yes
Display:LCD / TFT
Display diagonal:5.59
Display number of colours:0.065000 / 65536 colours
Display Resolution:240 x 320
Touchscreen: No

Management features

Alarm Clock: Yes
Any key answer: Yes
Calendar: Yes
Clock with calendar: Yes
Languages support:DAN, DUT, ENG, ESP, FRE, GRE, ITA, NOR, POR, SWE, TUR
Navigation key: No
Phonebook sharing: Yes


Call list capacity phonebook:50
Phonebook capacity:500
Redial list capacity:10

Other features

Charging source:AC

Packaging Content

Base station: Yes
Cables included:AC
Charger: Yes
Number of handsets included:1


Answering Machine: Yes
GAP compatible: Yes
Integrated answering machine: Yes
Recording Time:40
Ringer type:Polyphonic
Silent mode: Yes

Phone features

Babyphone function: Yes
Microphone mute: Yes
Multi base capability:4
Multi handset capability:6
Noise Reduction: Yes
Number of melodies:10 / 40
Paging function: Yes
Speakerphone: Yes

Ports & interfaces

DC-in jack: Yes
Wireless Connection: Yes


Battery recharge time:7
Battery technology:Nickel-Metal Hydride (NiMH) / Nickel–Metal Hydride (NiMH)
Battery Type:AAA
Number of Batteries Supported:2
Power consumption (typical):2
Standby time:150
Talk Time:11

Technical Details

Keypad illumination: Yes

Weight & Dimensions

Base dimensions:116 x 31 x 92 / 92 x 116 x 31
Base weight:150
Handset dimensions (WxDxH):47 x 35 x 153
Handset weight:140
Height :15.3