Visit our Business Solutions website >>

Panasonic KX-PRS120

Panasonic KX-PRS120
alaScore 89

65 reviews

May, 2017

alaTest has collected and analyzed 65 reviews of Panasonic KX-PRS120. The average rating for this product is 3.3/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews. Reviewers really like the reliability and size. The design and price also get good reviews.

usability, price, design, size, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the Panasonic KX-PRS120 is awarded an overall alaScore™ of 89/100 = Very good quality.

Review analysis

(Based on 65 reviews)

2 expert reviews

User Reviews  

Showing 44 review(s)

Expert Reviews User Reviews


Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 18 of 44 Show Reviews: in English | in other languages (21)

Consumer review by: ( review summary for Panasonic KX-PRS120


alaTest has collected and analyzed 8 user reviews of Panasonic KX-PRS120 from The average user rating for this product is 2.8/5, compared to an average user rating of 4.1/5 for other Cordless Phones on People really like the size and reliability. The design and usability are also mentioned favorably.

usability, design, reliability, size

50% of the reviews on give this product a positive rating.

This summary is based on the products: Panasonic KX-PRS120GW AB sprechende Anruferkennung BabyphonePanasonic KX-PRS120GW AB sprechende Anruferkennung Babyphone

May, 2017

Consumer review by: editor (

Which? response to themacmac (10/04/2015)

  (Rating Hidden)

Hi themacmac. We're sorry to hear that you find this phone too complex – especially the many settings. We've taken on board your comment and have updated our review to acknowledge this point. We were surprised by your comment about the phone's soft...

Jul, 2015

Consumer review by: editor (

Which? response to 'Disappointing' review (11/7/2014)

  (Rating Hidden)

Hi We're sorry to hear that you're disappointed with this phone. It is true that the base doesn't visually alert you to messages left on the answering machine and we've updated our review to acknowledge that fact. However it does display a message...

Jul, 2015

Consumer review by: Andrew (

Any update on this phone?

  (Rating Hidden)

We have owned this phone for about six months now having purchased it on the strength of the Which review. It is very disappointing. As other reviewers have mentioned, menus are confusing, the phone does not always respond and we miss many calls as the...

Jun, 2015

Consumer review by: themacmac (

AUDIO? Great. OPERATION? Frustrating.

  (Rating Hidden)

As others have said, the audio quality is excellent, but the complexity, non-responsiveness and unuser-friendly means of finding a number, making a call, checking menu options, etc. are all lengthy and unclear. I regret buying the dual pack we chose,...

Jun, 2015

Consumer review by: Purple888 (

Not as good as I thought it should be


Very pricy, not easy to tell at a glance if there is a message, or someone has called. Not very comfortable on the ear.

Nov, 2016

Consumer review by: Anonymous (

Smart looking phone


Very smart looking phone, and we quite like the feature where it reads out the incoming call number or, if the caller is in the phone's 'phone book', the caller's name.

Oct, 2016

Consumer review by: Clemaux (

Don't be persuaded by the sleek look like I was!


It is identical in every practical way to the 12 year old Panasonic DECT phone it replaced. I saw the new styling and supposed that the phone functions would have been upgraded to the same extent this phone's styling had been. What a fool I was. New...

Oct, 2016

Consumer review by: Flaneur (

A sad disappointment


This replaced an earlier Panasonic, which was excellent but sadly did not have a very long life, perhaps not so excellent? This new one is so awkward to use, far too many buttons prior to getting to the relatively simple functions, sound quality, on...

Oct, 2016

Consumer review by: JulieTH (



I like the style of the phone but the sound quality is quite poor, people who ring me complain that the sound is fuzzy although when I ring out I can hear people okay. The instruction booklet was way too complicated, it was a lot easier setting the...

Oct, 2016

Consumer review by: PippaM (

Neat & Tidy


I am not a techy, havent got a smart phone, but do love this neat phone. Will never use all its undoubted abilities, but for straightforward phone things great. Found the set up instructions straightforward, easy to use keys and screen Would like the...

Jun, 2016

Product Specifications

Call management

Call blocking: Yes
Call hold:Y / Yes
Call screening: Yes
Call waiting: Yes
Caller ID: Yes
Calling line identification presentation (CLIP): Yes
Conference call:Y / Yes
Redialing: Yes
Speed dialing:Y / Yes


Colour of product:Black / Black, White / White
Mounting type:Desk / Wall/Desk


Backlight colour:White
Backlight display: Yes
Built-in Display:Y / Yes
Display:LCD / TFT
Display diagonal:5.59
Display number of colours:0.065000 / 65536 colours
Display Resolution:240 x 320
Touchscreen:N / No

Management features

Alarm Clock:Y / Yes
Any key answer: Yes
Calendar:Y / Yes
Clock with calendar:Y / Yes
Languages support:Cat, DAN, German, Dutch, English, Spanish, FIN, French, GRE, Italian, NOR, Portuguese, SWE, TUR / DAN, DUT, ENG, ESP, FIN, FRE, GRE, ITA, NOR, POR, SWE, TUR
Navigation key:No / Y
Phonebook sharing: Yes


Call list capacity phonebook:50
Compatible memory cards:Not supported
Phonebook capacity:300
Redial list capacity:10

Other features

Bluetooth version:1.0
Built-in Camera:N
Charging source:AC

Packaging Content

Base station: Yes
Cables included:AC
Number of handsets included:1


Answering Machine:No / Y / Yes
GAP compatible:Y / Yes
Integrated answering machine: Yes
Recording Time:40
Ringer type:Polyphonic
Silent mode: Yes

Phone features

Babyphone function:Y / Yes
Microphone mute:Y / Yes
Multi base capability:4
Multi handset capability:6
Noise Reduction:Y / Yes
Number of melodies:10 / 32 / 40
Paging function: Yes
Short Message Service (SMS): Yes
Speakerphone:Y / Yes

Ports & interfaces

DC-in jack: Yes
Wireless Connection:No / Yes


Battery recharge time:7
Battery technology:Nickel-Metal Hydride (NiMH) / Nickel–Metal Hydride (NiMH)
Battery Type:AAA
Number of Batteries Supported:2
Power consumption (typical):0.6
Standby time:150
Talk Time:12

Technical Details

Keypad illumination:Y

Weight & Dimensions

Base dimensions:52 x 78 x 80 / 78 x 80 x 52
Base weight:90
Depth:26 / 4.7
Handset dimensions (WxDxH):47 x 145 x 26
Handset weight:110
Height :14.5 / 145
Width:2.6 / 47