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Gigaset S820A

Gigaset S820A
alaScore 83

122 reviews

Dec, 2016

alaTest has collected and analyzed 122 reviews of Gigaset S820A. The average rating for this product is 3.3/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews. Reviewers really like the size and design. The price and usability are also appreciated, but some have doubts about the reliability.

usability, price, design, size

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the Gigaset S820A is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 122 reviews)

2 expert reviews

User Reviews  

Showing 85 review(s)

Expert Reviews User Reviews

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Showing 1 - 73 of 85 Show Reviews: in English | in other languages (37)

Consumer review by: (amazon.co.uk)

Amazon.co.uk review summary for Gigaset S820A

 

alaTest has collected and analyzed 34 user reviews of Gigaset S820A from Amazon.co.uk. The average user rating for this product is 3.1/5, compared to an average user rating of 4.1/5 for other Cordless Phones on Amazon.co.uk. People really like the size. The design is also mentioned favorably. Some have doubts about the reliability. Opinions are divided on the usability.

price, design, size

reliability

65% of the reviews on Amazon.co.uk give this product a positive rating.

This summary is based on the products: Gigaset S820A Twin DECT Cordless Phone with Combined Touch Screen and Keypad with Answer Machine - BlackGigaset S820A Twin DECT Cordless Phone with Combined Touch Screen and Keypad with Answer Machine - Black

Dec, 2016

Consumer review by: (amazon.com)

Amazon.com review summary for Gigaset S820A

 

alaTest has collected and analyzed 29 user reviews of Gigaset S820A from Amazon.com. The average user rating for this product is 3.3/5, compared to an average user rating of 3.9/5 for other Cordless Phones on Amazon.com. Reviewers are impressed by the size. The design also gets good feedback. There are some negative comments about the price and reliability.

usability, design, size

reliability, price

62% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the products: Gigaset GIGASET-S820A-DUO DECT 6.0 1-Handset Landline TelephoneGigaset GIGASET-S820A-DUO DECT 6.0 1-Handset Landline Telephone

Dec, 2016

Consumer review by: sparkz (which.co.uk)

Too many problems!

  (Rating Hidden)

I got the 5 pack for this phone. It started off alright but over the year we have had multiple problems. The touch screen on one handset stopped working. The base phone (in my office) often loses signal with the base it's sitting in (message says "lost...

Oct, 2015

Consumer review by: winesnob (which.co.uk)

Flawed design and too many touch screens failed

  (Rating Hidden)

Good on paper, touch screen phone with plenty of features and good battery life. Space for many contacts, these can be uploaded to one handset and then transferred to the other handset easily. The biggest problem with these phones is the touch screen -...

Sep, 2015

Consumer review by: 2011-01-20 14:25:18.783 (which.co.uk)

Munro

  (Rating Hidden)

I agree with almost all the previous comments. This phone is rubbish and I cannot understand how it is in the Best buy list. The touch to select constantly goes wrong (again this morning) and two handsets have already been returned for repair (24 hour...

Jun, 2015

Consumer review by: trouter (which.co.uk)

Same problem with screen

  (Rating Hidden)

Most of the time this phone has worked perfectly well, but as every other review the screen locks on missed calls; does not respond to touch scrolling and I have returned three times - good service but frustrating for anotherwise good phone.

Feb, 2015

Consumer review by: kenokie (which.co.uk)

Great for screening incoming calls

  (Rating Hidden)

Bought to screen calls (replacing cheap answer phone the we couldn't hear). Easy to set up, easy to hear (screen) incoming calls and has good quality speaker phone for when grandchildren call. Deleting recorded messages can be a bit fiddly but this is...

Nov, 2014

Consumer review by: winesnob (which.co.uk)

Average phone, expensive and screen failed within months

  (Rating Hidden)

Bought the twin version, some good features - can bluetooth contacts from other phones and sync across to other handset but have to use the touch screen for everything and this is a pain and a big problem if it fails (as it did for me). in use touch is...

Oct, 2014

Consumer review by: winesnob (which.co.uk)

Disappointing experience - flawed design and screen failed twice!

  (Rating Hidden)

Bought the twin version, some good features - can bluetooth contacts from other phones and sync across to other handset but have to use the touch screen for everything and this is a pain and a big problem if it fails (as it did for me). in use touch is...

Oct, 2014

Consumer review by: pc1871 (which.co.uk)

Beautiful form and function

  (Rating Hidden)

Bought this a year ago, still going strong, very pleased with purchase. It is not a cheap plastic, it was a breeze to set up and use, excellent features, and you have enough space on the keypad and the screen. Good visuals, good hand feel, easy easy...

Sep, 2014

Consumer review by: CMR400148483 (which.co.uk)

Touch Screen is awful

  (Rating Hidden)

I ,like everyone else, find the touch screen almost unusable and there is no option to navigate with the buttons. Also the range is very poor.

Aug, 2014

Consumer review by: shornoff (which.co.uk)

How do Which test these things?

  (Rating Hidden)

It is an appalling set of phones. The idea is good. A touchscreen - excellent! Download your contacts from outlook by USB - Brilliant! Unfortunately the touchscreen is unusable even after you take the plastic cover off!Now the touchscreen doesn't work...

Aug, 2014

Product Specifications

Call management

Call blocking: Yes
Call log entries:20
Call timer: Yes
Call waiting: Yes
Caller ID:No / Yes
Calling line identification presentation (CLIP): Yes
Direct call:Y

Design

Backlight buttons: Yes
Colour of product:Black
Mounting type:Desk / Wall / Wall/Ceiling / Wall/Desk

Display

Backlight colour:White
Backlight display: Yes
Built-in Display: Yes
Display:TFT
Display diagonal:6.1
Display number of colours:65536 colours
Display Resolution:240 x 320
Touchscreen: Yes

Indication

Battery capacity indicator: Yes
Battery charging indication: Yes

Management features

Alarm Clock: Yes
Answerphone remote access: Yes
Calendar: Yes
Clock with calendar: Yes
Languages support:Multi
Navigation key: No
Volume Control:Digital

Memory

Phonebook capacity:500
Redial list capacity:20

Other features

Bluetooth: Yes
Dimensions (WxDxH):54 x 29 x 154
Mac compatibility: No
Number of products included:1
USB 2.0 ports quantity:1
Wall mountable: Yes

Packaging Content

Base station: Yes
Charger: Yes
Manual: Yes
Number of handsets included:1
Quick start guide: Yes

Performance

Answering Machine: Yes
Maximum indoor range:50
Maximum outdoor range:300
Recording Time:55
Ringer type:MP3 / Polyphonic
Type:DECT

Phone features

Downloadable ringtones: Yes
Microphone mute: Yes
Multi handset capability:6
Number of melodies:20 / 50
Number of SMS Boxes:1
Polyphonic ring: Yes
Short Message Service (SMS): Yes
Speakerphone: Yes
Vibrating Alert: No
VIP group function: Yes
VIP group with own melody: Yes

Ports & interfaces

DC-in jack: Yes
Headset connectivity: Yes
Plug and Play: Yes
Wireless Connection: Yes

Power

Battery Capacity:1300
Battery technology:Nickel-Metal Hydride (NiMH) / Nickel–Metal Hydride (NiMH)
Battery Type:AA
Number of Batteries Supported:2
Standby time:250
Talk Time:20

Weight & Dimensions

Base dimensions:116 x 96 x 63 / 96 x 63 x 116
Handset dimensions (WxDxH):154 x 54 x 29 / 54 x 29 x 154