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BT Freestyle 4500 Trio

BT Freestyle 4500 Trio
alaScore 89

602 reviews

Feb, 2018

alaTest has collected and analyzed 602 reviews of BT Freestyle 4500 Trio. The average rating for this product is 4.3/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews.

We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the BT Freestyle 4500 Trio is awarded an overall alaScore™ of 89/100 = Very good quality.

Review analysis

(Based on 602 reviews)

1 expert reviews

User Reviews  


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Consumer review by: ( review summary for BT Freestyle 4500 Trio


alaTest has collected and analyzed 491 user reviews of BT Freestyle 4500 Trio from The average user rating for this product is 4.3/5, compared to an average user rating of 4.1/5 for other Cordless Phones on

91% of the reviews on give this product a positive rating.

This summary is based on the products: BT 4500 Cordless Big Button Phone with Answer Machine and Nuisance Call BlockerBT 4500 Cordless Big Button Phone with Answer Machine and Nuisance Call Blocker

Feb, 2018

Expert review by: (

BT 4500 triple review

  (Rating Hidden)

The BT 4500 is a cordless home phone that's designed for older users with its big buttons and hearing aid compatibility. It's also able to block certain types of nuisance calls (like its bestselling predecessor, the BT 6500); silently routing blocked...

Dec, 2013

Consumer review by: Noel (

BT4500 trio

  (Rating Hidden)

I have had the phone for 16 months but has become unusable after 16 months viz 4 months out of warranty. Good phone but reliability now in question. Supplier, Currys, or BT didn't want to know. Failure of main base unit.

Oct, 2015

Consumer review by: CMR306825494 (

Don't buy the BT 4500 trio package

  (Rating Hidden)

I've had this package for a year and two days. We have had problems with the Phonebook function for months - entries just vanish and I've had to re-enter them many times. But occasionally 'deleted' Phonebook numbers magically appear again. In the last...

Apr, 2015

Consumer review by: DavidHollister (

Does what it says on the tin - but not particularly well

  (Rating Hidden)

On the plus side. It arrived. It was easy to set up. It works and all three handset talk to each other.On the negative side, the speaker is distorted, the ring-tones are horrible. It has a 'headset socket' - which was the main reason I bought it as I...

Dec, 2014

Consumer review by: TRUTHSAYER (

BT 4500 triple

  (Rating Hidden)

Sorry, I need to make an amendment to my review, as I was hasty in my initial assessments. I haven't sent the phone back. Although initially using the Sky microfilter seemed to stop me hearing a dial tone or the other person, it now seems to work...

Dec, 2014

Consumer review by: TRUTHSAYER (


  (Rating Hidden)

I bought this for £30 less than Which's advised price (new I hasten to add and from a reputable company) but I am still going to return it after 2 days. Initially there was very poor sound quality on some calls and then it completely malfunctioned i.e....

Nov, 2014

Consumer review by: 2011-08-07 14:59:40.287 (

Old codger

  (Rating Hidden)

Bought the triple set a month ago ,very pleased so easy to set up and does exactly as the sales jargon says it will do , a good buy

Nov, 2014

Consumer review by: 2011-08-07 16:09:07.66 (

BT 4500 triple

  (Rating Hidden)

Just bought these and they seem quite good.I really like the "live"record also the amp. button being down the side.If they do block calls it will be a dream come true!.Cannot find a redial button_it maybe there.

Apr, 2014

Consumer review by: 2011-01-17 12:52:53.313 (


  (Rating Hidden)

We purchased a trio package from the BT Shop and found poor sound quality in two of the handsets - an intermittent warbling sound. We reported the fault and can get a refund. But now need to get a replacement set. I see the BT4500 is a highly regarded...

Feb, 2014

Consumer review by: Sugar23 (

Recommend tbis phone!


Bought this phone for my 95 year old mother. She finds it easy to use, loves the choice of ringtones and the clear display screen. Great phone!

Nov, 2015

Product Specifications

Answering Machine

Answering System Type:Digital
Recording Capacity:15min


Standby Time:Up to 120 h
Talk Time:Up to 720 min


Type:LCD display


Model:4500 Trio
Packaged Quantity:1
Product Line:BT Freestyle

Service & Support

Type:1 year warranty


Conference Call Capability:3-way
Cordless Phone Standard:DECT
Dialer Type:Keypad
Header Features:W/ answering system & caller ID
Type:Cordless phone

Telephone Features

Caller ID:Built-in / Yes
Intercom:Built-in / Yes