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Merol ME-710

alaTest has collected and analyzed 91 reviews of Merol ME-710. The average rating for this product is 3.7/5, compared to an average rating of 4.1/5 for other Coffee & Espresso Makers for all reviews. Opinions about the performance and maintenance are overall positive. The reliability and usability are also mentioned favorably. The size and durability get negative reviews.

price, usability, reliability, maintenance, performance

noise, durability, size

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Merol ME-710 is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 91 reviews)

User Reviews  

Showing 91 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 91 Show Reviews: in English

Consumer review by: travis2ninja (productreview.com.au)

Brilliant Coffee Machine

 

Bought from one of those flyby sellers for less than $300 aud with free postage. Have had it for more than a year, makes brilliant coffees, Carmel lattes, hot chocolate and froths mill up quick. Never had a problem. And with everyone complaining about...

Dec, 2014

Consumer review by: Adam (productreview.com.au)

Disgusting customer service

 

I've been using this machine for 2 years. It makes good coffee, however, we had to replace that brown colour part twice as the company sent out the replacement so poorly packaged that it was damaged when it arrived. They did not answer our emails, our...

Dec, 2014

Consumer review by: www.knoxberry.net (productreview.com.au)

MERLOT Coffe Machine ME-710

 

We bought this unit from shoppingsquare on 28-Feb-2012 Initially it worked OK, then within 6 months stopped. It needed to be recalibrated, over & over & over! If it had not cost us over $500 I would have dumped it then. However I preserved and did the...

Nov, 2014

Consumer review by: PMR57 (productreview.com.au)

Have bought two, both have failed - never again!

 

After reading reviews, I bought an ME-710 as the good reports were excellent. Made great coffees and worked well for a while, but then died (leaking water over the internal electrical and onto the bench) within 15 weeks from purchase. Warranty? Found...

Great coffe, if it works.

Both machines failed within weeks/months - water leaking everywhere!

Aug, 2014

Consumer review by: SteveH (productreview.com.au)

Poor product

 

I bought this coffee machine on the internet, not from Merol. My completely innocent mistake. Hence, support service comes at a prohibitive cost. If Merol sells a product which they know is also being sold by fly-by-night internet operators, and that...

Seriously, nothing

Issues with calibration (not dealt with in the manual), grinder stopped working, plus others

Apr, 2014

Consumer review by: rob (productreview.com.au)

good machine TERRIBLE service from merol australia. worked ok till "ventilate fault"

 

my machine came up with "ventilate" "ok" on the screen. when i pressed "ok" a little water came out then "ventilate" "ok" came back up. i checked my owners manual and it said to refer to earlier section on drainage. there was no section on drainage. as...

paid $290.00 not worth more.

no warranty service.(bad ebay seller. will allways check sellers history from now on.)merol too hard to get serviced.

Feb, 2014

Consumer review by: Jen (productreview.com.au)

Not impressed

 

Purchased this Machine around 2 years ago, made excellent coffee however after only a couple of weeks needed a replacement part. The supplier was excellent and sent us the part and instructions, including video link regarding the installation of it...

When working properly - great coffee

Parts are generally plastic - don't last long

Jan, 2014

Consumer review by: MR C (productreview.com.au)

Coffee to go!

 

Bought this machine from the company 3 years ago, I have made coffee every day and hot chocolates for the kids and tea using the hot water faucet. This machine is a complete package and when I purchased it, the company had one left in stock and because...

All self contained, no plumbing.

takes a few coffees to get your personal favourite setting.

Dec, 2013

Consumer review by: Michael Schmitz (productreview.com.au)

faulty machines, arrogant company

 

I bought a machine from them last year and the same fault happened 3 times. The company insisted I pay for the return and wait for weeks until for the 4th time the same fault is rectified. Long story short, I complained at VCAT, was found 100 % right...

same fault with brewing unit happened 3 times.

Sep, 2013

Consumer review by: Tom (productreview.com.au)

Great Service

 

I had lost/misplaced my user manual and sent an email to Merol seeking a replacement or web site address where I could download it from. In under 24 hours I had an email from Rebecca Elias with the manual as an attachment. By the way I have had the...

Jul, 2013