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FrancisFrancis! X1

alaTest has collected and analyzed 181 reviews of FrancisFrancis! X1. The average rating for this product is 3.6/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Opinions about the maintenance and reliability are overall positive. The durability and usability also get good views. There are some less positive opinions about the capacity and size. There are some mixed views about the noise.

design, usability, durability, reliability, maintenance

price, size, capacity

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the FrancisFrancis! X1 is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 181 reviews)

Expert Reviews  

User Reviews  

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Showing 1 - 28 of 110 Show Reviews: in English | in other languages (71)

Consumer review by: ( review summary for FrancisFrancis! X1


alaTest has collected and analyzed 18 user reviews of FrancisFrancis! X1 from The average user rating for this product is 3.6/5, compared to an average user rating of 4.3/5 for other Coffee & Espresso Makers on Reviewers are impressed by the performance. The durability is also mentioned favorably. The maintenance and reliability get critical reviews, while views about the size and noise are mixed.

design, durability, performance

usability, reliability, maintenance

72% of the reviews on give this product a positive rating.

This summary is based on the products: Francis Francis for Illy X1 Ground Coffee Machine, RedFrancis Francis for Illy X1 Ground Coffee Machine, Red

Jul, 2017

Expert review by: Insider Staff (

Francis Francis! X1 review


A coffee machine that looks like a coffee machine should - no fancy stuff here - and pumps out its brews in double-quick fashion.

There's no hint of middle-of-the-road blandness here. You can put your own coffee blends through it rather than having to use pods, the looks are pure Italian overkill and there's an 18 bar pump for cream-crowned, viscous espresso. The flavours aren't...

You won't be able to use anything other than a smallish cappuccino cup under the low-slung nozzle. Despite being a fair bit more expensive than most Brits will stomach for a coffee maker, competition is fierce in this price-range, with big hitters such...

Feb, 2009

Expert review by: 3LUXE (



You might not have heard of the Francis Francis! X1 espresso machine but we bet that you've seen one. That's because this "Best Of" pick is the most photographed espresso machine in the world, including being seen on hit comedies like "Will and Grace."...

Mar, 2007

Consumer review by: Inky10 (

Disappointing so far

  (Rating Hidden)

I bought this at John Lewis as it was on sale at £223. It's stunning to look at and the pale blue enamel finish is great, but I have struggled to make a decent cup of coffee. I'm in my first week of ownership, having previously had a Rancilio Sylvia...

Jan, 2015

Consumer review by: CMR400064055 (

Great Product

  (Rating Hidden)

A tad expensive but has not let us down in 5 years. Lovely design and easy to use. Important to use a good, fine ground coffee e.g. Lavazza

May, 2013

Consumer review by: pvtfingle (

Francis Francis X1

  (Rating Hidden)

This machine makes great coffee ... for a while but the following problems make it a real pain. 1. Water reservoir too small and hard to get to. 2. Only small cups can be used as the hight between the drip tray and coffee block is too small. 3. You...

Sep, 2010

Consumer review by: Tri123 (

Francis Francis X1

  (Rating Hidden)

In my opinion the X1 is a great looking machine that makes a nice cup of coffee. However the internal parts are hopeless. In six years of ownership the boiler has failed three times, the gauge once, the cover once, and the steam valve once. The cost of...

Sep, 2009

Consumer review by: Mark (

Francis Francis X1


Looks incredible (made a great present for the wife who is a coffee fanatic and very picky about what she drinks). Makes fantastic expresso. Not particularly difficult to use... just takes a few attempts before you get it right and know how to make...

We've only had the machine for one month and all the bad things about the product that I've read on other reviews (difficult to clean, easily breaks) I have yet to experience. So, for now, I haven't anything bad to say, except that it could have been a...

Nov, 2015

Consumer review by: Charles (

Francis Francis X1


Small. But with quite a high pressure makes excellent coffee

Nov, 2015

Consumer review by: Chrisjames204 (

8 years on


I have had this machine for 8 years now. They look great and mine still makes great coffee (I use lavazza). The problems I have had are temperature gauge going twice (costly to post to be repaired). The second is the paint chipping. If you are careful...

Feb, 2015

Consumer review by: Tara10 (

Not good


I bought this machine with high expectations. After the 3 week wait for delivery, I couldn't wait to get it. It looked stunnning. Unfortunately I was very disappointed with the quality of the coffee produced. I tried 5 or 6 different grinds of fresh...

Jan, 2015

Product Specifications


Built-in Display: No
Case design:Freestanding
Colour of product:Beige / Black / Orange / Red / Yellow
Housing material:Metal / Steel
Product Type:Espresso machine
Steam pipe: Yes


Buzzer: Yes
Illuminated on/off switch: Yes
Indication light: Yes
Removable Drip Tray: Yes

Other features



Automatic anti-calc: Yes
Built-in grinder: No
Capacity in cups:1
Cappuccino making: Yes
Coffee input type:Coffee capsule / Coffee pod / Ground coffee
Coffee maker type:Manual / Semi-auto
Espresso making: Yes
Latte macchiato making: Yes
Lungo making: Yes
Maximum operating pressure:15 / 18
Milk tank: No
Ristretto making: Yes
Types of drink:Caffe lungo, Espresso, Ristretto / Cappuccino, Espresso / Cappuccino, Espresso, Latte macchiato / Cappuccino, Espresso, Lungo, Ristretto / Espresso / Espresso, Lungo, Ristretto
Water tank capacity:0.96 / 1


AC input frequency:50/60
AC input voltage:220-230 / 220-240
Auto power off: Yes
Connected load:1050 / 1100

Weight & Dimensions

Depth:25 / 26.4
Height :32 / 33
Weight:8 / 8.98
Width:26 / 26.9