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FrancisFrancis! X1

alaTest has collected and analyzed 158 reviews of FrancisFrancis! X1. The average rating for this product is 3.6/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Reviewers really like the maintenance and reliability. The durability and usability are also mentioned favorably. There are some mixed views about the noise. The capacity and size get less positive comments.

design, usability, durability, reliability, maintenance

price, size, capacity

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the FrancisFrancis! X1 is awarded an overall alaScore™ of 80/100 = Very good quality.

Review analysis

(Based on 158 reviews)

Expert Reviews  

User Reviews  

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Showing 1 - 28 of 95 Show Reviews: in English | in other languages (63)

Consumer review by: ( review summary for FrancisFrancis! X1


alaTest has collected and analyzed 18 user reviews of FrancisFrancis! X1 from The average user rating for this product is 3.6/5, compared to an average user rating of 4.3/5 for other Coffee & Espresso Makers on People really like the performance. The durability also gets good views. The maintenance and reliability get critical reviews, and comments about the size and noise are different.

design, durability, performance

usability, reliability, maintenance

72% of the reviews on give this product a positive rating.

This summary is based on the products: Francis Francis for Illy X1 Ground Coffee Machine, RedFrancis Francis for Illy X1 Ground Coffee Machine, Red

Jun, 2017

Expert review by: Insider Staff (

Francis Francis! X1 review


A coffee machine that looks like a coffee machine should - no fancy stuff here - and pumps out its brews in double-quick fashion.

There's no hint of middle-of-the-road blandness here. You can put your own coffee blends through it rather than having to use pods, the looks are pure Italian overkill and there's an 18 bar pump for cream-crowned, viscous espresso. The flavours aren't...

You won't be able to use anything other than a smallish cappuccino cup under the low-slung nozzle. Despite being a fair bit more expensive than most Brits will stomach for a coffee maker, competition is fierce in this price-range, with big hitters such...

Feb, 2009

Expert review by: 3LUXE (



You might not have heard of the Francis Francis! X1 espresso machine but we bet that you've seen one. That's because this "Best Of" pick is the most photographed espresso machine in the world, including being seen on hit comedies like "Will and Grace."...

Mar, 2007

Consumer review by: Inky10 (

Disappointing so far

  (Rating Hidden)

I bought this at John Lewis as it was on sale at £223. It's stunning to look at and the pale blue enamel finish is great, but I have struggled to make a decent cup of coffee. I'm in my first week of ownership, having previously had a Rancilio Sylvia...

Jan, 2015

Consumer review by: CMR400064055 (

Great Product

  (Rating Hidden)

A tad expensive but has not let us down in 5 years. Lovely design and easy to use. Important to use a good, fine ground coffee e.g. Lavazza

May, 2013

Consumer review by: pvtfingle (

Francis Francis X1

  (Rating Hidden)

This machine makes great coffee ... for a while but the following problems make it a real pain. 1. Water reservoir too small and hard to get to. 2. Only small cups can be used as the hight between the drip tray and coffee block is too small. 3. You...

Sep, 2010

Consumer review by: Tri123 (

Francis Francis X1

  (Rating Hidden)

In my opinion the X1 is a great looking machine that makes a nice cup of coffee. However the internal parts are hopeless. In six years of ownership the boiler has failed three times, the gauge once, the cover once, and the steam valve once. The cost of...

Sep, 2009

Consumer review by: Chrisjames204 (

8 years on


I have had this machine for 8 years now. They look great and mine still makes great coffee (I use lavazza). The problems I have had are temperature gauge going twice (costly to post to be repaired). The second is the paint chipping. If you are careful...

Feb, 2015

Consumer review by: Tara10 (

Not good


I bought this machine with high expectations. After the 3 week wait for delivery, I couldn't wait to get it. It looked stunnning. Unfortunately I was very disappointed with the quality of the coffee produced. I tried 5 or 6 different grinds of fresh...

Jan, 2015

Consumer review by: Glitzygirl75 (

The best espresso machine ever!


I first bought this exact machine from John Lewis 10 years ago and just replaced it with the same again. I looked after the old girl, and I've worked out she's made around 20,000 espressos over that time, which I think is very good going!Made by the...

Mar, 2014

Consumer review by: etorres (

Great but needs knowledge


The machine is great, it looks great and if you like the idea of playing 'barista', you'll enjoy it. If you want to press a button and have good coffee, go for the X7 or similar. This machine requires a bit of knowledge and patience. It doesn't mean...

May, 2013

Product Specifications


Built-in Display: No
Case design:Freestanding
Colour of product:Beige / Black / Orange / Red / Yellow
Housing material:Metal / Steel
Product Type:Espresso machine
Steam pipe: Yes


Buzzer: Yes
Illuminated on/off switch: Yes
Indication light: Yes
Removable Drip Tray: Yes

Other features



Automatic anti-calc: Yes
Built-in grinder: No
Capacity in cups:1
Cappuccino making: Yes
Coffee input type:Coffee capsule / Coffee pod / Ground coffee
Coffee maker type:Manual / Semi-auto
Espresso making: Yes
Latte macchiato making: Yes
Lungo making: Yes
Maximum operating pressure:15 / 18
Milk tank: No
Ristretto making: Yes
Types of drink:Caffe lungo, Espresso, Ristretto / Cappuccino, Espresso / Cappuccino, Espresso, Latte macchiato / Cappuccino, Espresso, Lungo, Ristretto / Espresso / Espresso, Lungo, Ristretto
Water tank capacity:0.96 / 1


AC input frequency:50/60
AC input voltage:220-230 / 220-240
Auto power off: Yes
Connected load:1050 / 1100

Weight & Dimensions

Depth:25 / 26.4
Height :32 / 33
Weight:8 / 8.98
Width:26 / 26.9