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Delonghi EC 820.B

alaTest has collected and analyzed 285 reviews of Delonghi EC 820.B. The average rating for this product is 4.4/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Reviews about the design and price are overall positive. The maintenance and performance also get good opinions, but views are divided on the size. Many are critical about the capacity.

usability, performance, maintenance, price, design

capacity

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Delonghi EC 820.B is awarded an overall alaScore™ of 87/100 = Very good quality.

Review analysis

(Based on 285 reviews)

1 expert reviews

User Reviews  

Showing 243 review(s)

Expert Reviews User Reviews

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Showing 1 - 51 of 243 Show Reviews: in English | in other languages (42)

Consumer review by: (amazon.co.uk)

Amazon.co.uk review summary for Delonghi EC 820.B

 

alaTest has collected and analyzed 41 user reviews of Delonghi EC 820.B from Amazon.co.uk. The average user rating for this product is 4.2/5, compared to an average user rating of 4.3/5 for other Coffee & Espresso Makers on Amazon.co.uk. People are impressed by the price and noise. The maintenance and performance are also mentioned favorably. Some have doubts about the reliability.

usability, performance, maintenance, noise, price

reliability

93% of the reviews on Amazon.co.uk give this product a positive rating.

This summary is based on the products: De'Longhi EC820.B Pump Espresso Coffee Machine - BlackDe'Longhi EC820.B Pump Espresso Coffee Machine - Black

Dec, 2017

Expert review by: (which.co.uk)

Delonghi EC820.B review

  (Rating Hidden)

The DeLongi Espresso EC820.B espresso machine proudly displays a 'better than energy class A' label, but what does this actually mean? And how does this coffee machine compare to other models on test? Read our full report to find out.

Nov, 2011

Consumer review by: Principia (which.co.uk)

Principia

  (Rating Hidden)

I have had two of these machines. Makes good espresso, but unreliable product. First machine blew up: internal short- circuit burned out the electrics. Second machine pump failed just outside warranty. No doubt the very expensive DeLonghis are reliable...

May, 2013

Consumer review by: TheWarren (which.co.uk)

Good for one or two cups at a time, but no more

  (Rating Hidden)

I use this occasionally (although I'd expected to use it more) because the whole process is a bit long-winded. By the time I've set it up to make a cappuccini I find I drink the coffee pretty quickly and then have to clean the machine. It takes twice...

May, 2013

Consumer review by: david.quinn (which.co.uk)

I previously had a ...

  (Rating Hidden)

I previously had a very cheap (and cheerful) Russell Hobbs espresso machine which was a bit slow but otherwise good. Thought the De Longhi would be better. It was awful. To get enough coffee for two cappuccinos I had to fill the large holder twice to...

May, 2013

Consumer review by: 2011-07-15 14:20:00.503 (which.co.uk)

cosmosjinty

  (Rating Hidden)

Originally very pleased with results. However after 6 months now takes longer to make black coffee and crema is not as good. Instructions difficult to interpret for fault finding.Minor annoyance, when moving the Function Selector to coffee delivery...

Dec, 2012

Consumer review by: MarcieM (which.co.uk)

Style over Substance

  (Rating Hidden)

Purchased in June 2012 and have used it twice - both times a disappointing result. Switching it on, only 2 lights instead of 3 come on for the self test and continuously flash. A very feeble crema and unable to produce enough steam to heat milk for a...

Oct, 2012

Consumer review by: EpymLdn (which.co.uk)

Good Flavour, Temperamental Machine

  (Rating Hidden)

Purchased in December 2011. The machine produced a very rich, frothy coffee however our machine in particular seemed to be fairly faulty. The drip rate was inconsistent at best and non-existant at worst. We have now returned the machine and wait to see...

Aug, 2012

Consumer review by: Les (ao.com)

di longhi 820 espresso machine

 

"thought very long & hard before buying this as our old machine served us well for years, very pleased with the new one up to now, only had it 2 weeks, makes very good coffee looks very smart good value for money"

Oct, 2017

Consumer review by: Anna (ao.com)

Nice value for money and pretty design

 

"Very nicely designed coffee maker. Good value for money. I haven't used the foaming function yet but the coffee tastes great and machine is very easy to use. The only thing to mention (I actually don't mind it but like it) is that that it doesn't stop...

Ease to use; Good build quality; Looks good; Value for money

Aug, 2017

Consumer review by: Andrew warner (ao.com)

Great!!!

 

"Excellent product, makes quick great expressos and lattes, very happy, bargain price too.??"

Ease to use; Good build quality; Looks good; Value for money

Noisy

Jul, 2017

Product Specifications

Design

Built-in Display: No
Case design:Built-in / Freestanding
Colour of product:Black / Black, Stainless Steel
Number of spouts:2
Product Type:Espresso machine
Steam pipe: Yes

Ergonomics

Cord Length:1.2
Detachable swing filter: Yes
Illuminated on/off switch: Yes
Indication light: Yes
Removable Drip Tray: Yes
Removable water tank: Yes
Translucent water tank: No
Visible water level:N
Water level indicator: Yes

Other features

Brewing time for full capacity:0.66
Dimensions (WxDxH):305 x 275 x 320
External water supply: Yes
Fully automatic:Coffee & Milk
Type:Coffee/Espresso

Performance

Anti-drip function: Yes
Built-in grinder: No
Cappuccino making: Yes
Coffee input type:Coffee capsule, Ground coffee / Ground coffee
Coffee maker type:Manual
Espresso making: Yes
Fully automatic:Coffee & Milk
Maximum operating pressure:15
Milk tank:No / Yes
Types of drink:Espresso, Cappuccino
Water tank capacity:1

Power

Auto power off: Yes
Connected load:1450 / 1540
Power:1450 / 1540

Weight & Dimensions

Depth:27.5 / 30.5
Height :32
Weight:5.4
Width:27.5 / 30.5