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Breville BES920 Dual Boiler with Smart Grinder

alaTest has collected and analyzed 13 reviews of Breville BES920 Dual Boiler with Smart Grinder. The average rating for this product is 4.7/5, compared to an average rating of 4.1/5 for other Coffee & Espresso Makers for all reviews. People really like the maintenance and reliability. The performance and usability are also appreciated, but there are some critical views about the noise.

price, usability, performance, reliability, maintenance


We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Breville BES920 Dual Boiler with Smart Grinder is awarded an overall alaScore™ of 88/100 = Very good quality.

Review analysis

(Based on 13 reviews)

User Reviews  

Showing 13 review(s)

Expert Reviews User Reviews


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Showing 1 - 10 of 13 Show Reviews: in English

Consumer review by: Mel M (

Just want you want for a home enthusiast machine


After a lot of time and research I decided on the BES920 for my new machine, replacing my faithful Gaggia. The old 900 model had a lot of positive feedback and a few minor issues which seemed to be addressed in the 920 update. So far I have been very...

Mar, 2015

Consumer review by: Hamish (

Spend a bit more on an Italian brand


I have this machine (bes900) for almost two years. At the beginning was really good ( I've paired that with a good grinder). making really good coffee but the major problem is the group handle not get locked in its place. It push back during the...

Feb, 2015

Consumer review by: chris (

second time replacement


We purchased the 920 in 2013 in since this time have had it replaced once and as we speak it is in for a second repair that most likely will result in a second replacement. the grinder that came with the machine is also not functioning and will need to...

Jan, 2015

Consumer review by: irateelf (

Love it


This is a great coffee machine that lets you have a cafe quality coffee at home. It is expensive and it is big but it is worth it. Breville customer service is usually pretty good too, when we have had issues with other products (or self created ones...

Jan, 2015

Consumer review by: Schembri (

The coffee home


When the kids or grandkids come over for dinner they always say I like the coffee this coffee machine breville make coffee better then mine

Oct, 2014

Consumer review by: alan (

Great coffee at home


I was getting desperate, recently "working" from home without a decent café nearby. Mt old Kitchenaid expresso machine finally died with no parts and the line was discontinued. Plungers don't do it for me anymore, can't buy the old fashioned percolator...

it did it for me

instructional bartista frothing video would be good

Aug, 2014

Consumer review by: Teresa (

Great domestic machine


I am a bit of a coffee addict, so I do like my daily espresso to kick start my day. That said- not just any old coffee will be. this machine allows me to grinder my own beans, and also extract the best out of the coffee. The dual boiler is a bonus, as...


Jul, 2014

Consumer review by: CM (

Excellent Machine


Replaced our old coffee machine with the Breville BES920 and Smartgrinder after much research, and I can highly recommend them. Heating up in under 5mins to get to 93 degrees from start, and with the dual boilers, making multiple cups without delay is...

Fast, good quality, looks good, and makes an excellent coffee

Jun, 2014

Consumer review by: Jamie (

Love it....


Purchased my BES920 about 6 months ago. I really love it. Took me about 1 week to learn the in's and outs of the machine and about the same to get the milk frothing down pat. I love the process of making a coffee for my wife and I now. Also got the...

Look great and makes great coffee

May, 2014

Consumer review by: HappyCoffeeAddict (

Couldn't ask for a better machine!


Being a barista , i've always been quite skeptical of buying a non-industrial coffee machine for my own home, but this one ticks all the boxes!i couldn't be happier, its a great machine that makes a good coffee with a thick creme on top, the steam wand...

May, 2014